Maintenance Supervisor

Avenue5 Residential, LLC • San Diego, CA

5d • $32 - $35

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property. The role ensures compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to the property budget. The supervisor works with and mentors the maintenance team, coordinates service requests and unit turns, conducts property inspections, and helps maintain safety, cleanliness, and curb appeal. The position interacts professionally with residents, property leadership, contractors, suppliers, and associated agencies, and participates in an on-call rotation as necessary.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, including the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Professional appearance and compliance with the prescribed uniform policy.
• Compliance with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Coordinate daily maintenance work, including service requests and unit make-ready standards.
• Review and track service-request progress and identify recurring maintenance issues.
• Respond to maintenance issues promptly and professionally according to company policies and practices.
• Perform maintenance and repair work involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform carpentry work, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventative maintenance, including work involving siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Maintain accurate work-order records and verify that work is completed on time, to company standards, and to residents’ satisfaction.
• Inspect grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the property manager and maintenance supervisor.
• Promote and observe safety and risk-management practices in accordance with applicable rules and regulations.
• Monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
• Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
• Build collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when needed and monitor their compliance with company policy.
• Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Paid time off, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED