Maintenance Supervisor

Fortis Property Management•North Augusta, SC

37d•$58,240 - $66,560•Onsite

About The Position

The Maintenance Supervisor is responsible for the total on-site maintenance of the assigned Community. This role involves managing all aspects of facility management, ensuring work orders are completed promptly, and maintaining a preventive maintenance program. The supervisor will also oversee maintenance associates and outside contractors, provide superior customer service to tenants, and adhere to all company policies and safety regulations.

Requirements

High School graduate or equivalent
2-3 years prior property maintenance experience required
EPA Certification required
CPO Certification required
Strong knowledge of building operations, HVAC systems, appliance repair, plumbing, electrical, mechanical systems, pool care, and warranty management
Equipment/Irrigation and Electronic Access Gate repair as applicable to the community
Must have own tools
Valid driver's license required
Computer skills to include Microsoft Office (Word, Excel)

Nice To Haves

Vocational/Technical school and/or college
Continuing Education
CAMT preferred
Prior experience in a multifamily lease-up phase strongly preferred
1-year supervisory experience, minimum is preferred
property management software (Yardi) preferred

Responsibilities

Achieve budgeted maintenance expenses
Assist in the achievement of the annual budget plan
Make recommendations to the Community manager regarding the purchasing of supplies and equipment
Ensure the physical condition of the community, including the condition of vacation apartments
Advise the Community Manager of maintenance problems and solutions
Ensure all work orders are completed in a timely fashion
Provide same day services on work orders
Walk the community daily making note of needed repairs
Knowledge of all utility cut offs
Establish and maintain preventive maintenance program
Carefully monitor turnover trends
Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
Participate in the development and implementation of an ongoing property maintenance and improvement plan
Produce timely turns on vacant units
Assume emergency on-call duty status as scheduled
Maintain maintenance shop
Provide superior customer service
Follow up on work orders to ensure the highest quality of customer satisfaction
Adherence to Risk Management to ensure resident, associate, and visitor safety as well as property safety
Maintain a professional image and attitude and expect the same from all maintenance associates
Adherence to and proper implementation of all Fortis Properties Management policies and procedures
Assign daily work duties to service staff
Schedule on call maintenance coverage, in partnership with the manager
Oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management who work in the community in a maintenance-related capacity