Maintenance Supervisor

Avenue5 Residential•Tucson, AZ

About The Position

The Maintenance Supervisor oversees day-to-day maintenance operations and the physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The position supports the company risk management program and contributes to property budgeting, while working with the maintenance team to complete service requests and meet unit make-ready standards. The role performs and oversees repairs and preventive maintenance across building systems, units, grounds, and amenities. It monitors work orders, property conditions, safety, cleanliness, emergency response, and unit turns. The Maintenance Supervisor also mentors the maintenance team, coordinates with property leadership and vendors, supports resident satisfaction, and helps keep maintenance expenses within the property budget.

Requirements

High school diploma or equivalent.
At least three years of experience in property management or a directly related field.
General maintenance and carpentry skills.
Valid driver's license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Must maintain a professional appearance and comply with the prescribed uniform policy.
Must comply with all safety requirements.
Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Oversee day-to-day maintenance operations and the physical upkeep of the assigned property.
Ensure the property complies with Avenue5 policies and standards, applicable regulations, and the company risk management program.
Work with the maintenance team to complete daily tasks, service requests, and unit make-ready work to established standards.
Review and track service requests, identify recurring maintenance issues, and verify work orders are completed promptly and to company and resident standards.
Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as allowed by state guidelines.
Perform general carpentry, including wallboard, countertop and cabinet, finish carpentry, window and glass, door and lock, and ceramic tile repairs.
Perform preventive maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
Communicate maintenance issues promptly with the maintenance supervisor and property manager.
Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with residents and prospective residents.
Foster collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out inspections and ensure timely, quality unit turns.
Mentor the maintenance team and promote professional conduct and appearance.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when needed and monitor their compliance with company policy.
Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to discuss challenges and operations.
Keep maintenance costs within the property budget and provide input on expenses for future budgets.
Perform other duties assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
10 paid holidays, including a community service day and the employee's birthday.
Generous time-off plan.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.