Maintenance Supervisor - Roving - Fairmount, The Richmond, The George

Cloudten Residential•Richmond, VA

19h•Onsite

About The Position

The Roving Maintenance Supervisor oversees and coordinates the physical maintenance of multifamily properties, rotating among Fairmount, The Richmond, and The George in Portland, Oregon, to provide coverage and support teams as needed. The role covers general property maintenance, cleaning common areas, preparing apartments for turnover, supervising maintenance staff, assigning and prioritizing work, controlling expenses, and ensuring compliance with preventive maintenance and safety programs. The supervisor works with site management and maintenance teams to keep communities clean, safe, and well maintained. Duties include responding to resident requests, carrying out routine and emergency repairs, maintaining equipment and inventory, supporting inspections and projects, and training and supervising maintenance staff. The position also involves on-call emergency service as required and requires a valid driver's license.

Requirements

Valid driver's license.
Preferred: at least 1 year of property maintenance experience.
Highly preferred: at least 2 years of prior supervisory experience.
Ability to use required personal protective equipment, including back belts, goggles, dust masks, hard hats, and gloves.
Ability to perform the physical property-maintenance tasks described, including appliance, electrical, HVAC, plumbing, pool, custodial, and carpentry work.

Nice To Haves

At least 1 year of property maintenance experience.
At least 2 years of prior supervisory experience.

Responsibilities

Direct and coordinate preventative, corrective, deferred, and emergency property maintenance.
Prepare or help prepare vacant apartments for market readiness, including painting, carpet cleaning, repairs, and housekeeping, within 3 to 5 days after vacancy.
Perform preventive maintenance and record findings in maintenance logs.
Maintain accurate inventories of tools, equipment, and supplies.
Assist with apartment move-in and move-out inspections as directed by site management.
Handle maintenance requests promptly and complete them within 24 hours when possible; notify site management and residents when parts orders cause delays.
Follow monthly preventive-maintenance directives, including checks of lighting, fire safety, pools and spas, life-safety hazards, and signage.
Know and document the locations of utility shutoffs and sewer cleanouts, post a map, and ensure employees know how to use it.
Control expenses and purchases and obtain Community Manager approval for expenditures.
Conduct regular community inspections and respond to resident service requests and concerns in a timely manner.
Perform on-call emergency service as required.
Assist the Maintenance Director and/or Property Manager with special maintenance projects.
Perform appliance, electrical, HVAC, plumbing, pool, custodial, and carpentry work as needed.
Maintain exterior curb appeal and the cleanliness of grounds, laundry rooms, pools and spas, recreation rooms, rental offices, restrooms, and common areas.
Perform pool and spa maintenance and support safe, healthy, cost-effective operation.
Work with maintenance staff to maintain grounds and common areas and keep them free of trash and debris.
Monitor and maintain community mechanical equipment, including water heaters and HVAC units.
Follow the company's Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
Maintain records and Material Safety Data sheets for hazardous materials and ensure employees understand the required precautions.
Train and supervise community maintenance staff; participate with the Property Manager in hiring, interviews, training, and performance reviews.
Coordinate management and maintenance department activities with site management.
Recommend improvements to operating methods, performance, safety, and service quality, and suggest changes to working conditions or equipment use to improve efficiency.
Ensure staff follow safe work practices and hold monthly safety meetings.
Ensure maintenance staff meet company standards and handle service requests promptly, courteously, and efficiently.
Understand and comply with Fair Housing laws and standards.
Maintain open communication with the Property Manager and other community staff, including timely reporting of maintenance problems and life-safety deficiencies.
Recommend community capital improvements or repairs and support job specifications, bid acquisitions, contract development, and negotiations.
Ensure timely and accurate submission of team timesheets.