Maintenance Supervisor (Forge Tower)

Mark Taylor Residential•Mesa, AZ

5d•Onsite

About The Position

Mark-Taylor is hiring a Maintenance Supervisor (also described as Manager of Facilities and Service) at Forge Tower in Mesa, Arizona. The role leads service and facilities staff and helps keep the community operating smoothly through hands-on repairs, preventative maintenance, property upkeep, and resident-focused service. The position includes oversight of maintenance operations, service priorities, property condition, equipment performance, make-ready work, contractors, vendors, and capital projects. The anticipated base pay is $31.00–$34.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for hours worked while on call. Additional hourly pay may be available for EPA, CPO, and OSHA certifications, subject to eligibility requirements. Full-time benefits include employee rent discounts, access to Mark-Taylor amenities, employee appreciation events, career growth opportunities, a 401(k) with company match, paid time off, sick time, holidays, volunteer time, and medical, dental, and vision benefits. Housing discounts are subject to availability.

Requirements

At least 1 year of experience as a Maintenance Manager in multifamily property management.
Strong knowledge of building maintenance, mechanical systems, and preventative maintenance practices.
Ability to oversee maintenance operations, prioritize service needs, and maintain high standards for property condition and equipment performance.
Strong troubleshooting and problem-solving skills, including identifying mechanical issues and coordinating effective solutions.
Excellent communication and organizational skills, including the ability to collaborate with property management teams, service technicians, and vendors.
One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
Service orientation.
Basic computer skills.
Basic understanding of written and spoken English.
Availability to participate in a rotating on-call duty and respond to the property after hours when needed.

Nice To Haves

Experience with high-rise mechanical systems, including cooling towers and boilers.
HVAC systems knowledge and experience.
Familiarity with fire life safety systems, inspections, and related safety standards.

Responsibilities

Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
Oversee and perform hands-on maintenance needed to maintain and enhance the community’s value.
Inspect the property, diagnose problems, and make repairs involving HVAC, electrical, plumbing, pools, flooring, carpentry, drywall, appliances, and exterior structures.
Manage the daily inventory of apartment homes to support leasing, including the Make-Ready and Turn Board.
Schedule contractors and vendors as needed.
Identify and correct safety hazards that could pose liability risks.
Share rotating on-call duty with service team members and be available to go to the property after hours when needed, in uniform and with a badge.
Complete the Weekly Service Report on time.
Follow Mark-Taylor safety protocols, programs, policies, and procedures.
Participate in training classes.
Train and mentor Service Technicians and Facilities Technicians.
Maintain accurate records of preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready units, and turn units.
Provide excellent customer service and maintain positive rapport with residents and team members.
Oversee, bid, and execute capital projects.

Benefits

Employee rent discounts, subject to community availability.
Access to Mark-Taylor amenities.
Employee appreciation events.
Career growth opportunities.
401(k) with robust company match.
Paid time off.
Sick time.
Paid holidays.
Volunteer time.
Medical benefits.
Dental benefits.
Vision benefits.
Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements.
Additional $3.00 per hour for hours worked while participating in the on-call rotation.