Maintenance Supervisor (Forge Tower)

Mark-Taylor Residential • Mesa, AZ

6d • $31 - $34 • Onsite

About The Position

Mark-Taylor is hiring a Maintenance Supervisor, also referred to in the posting as Manager of Facilities and Service, at Forge Tower in Mesa, Arizona. The position leads service and facilities staff and performs hands-on maintenance to keep the community operating smoothly, preserve its value, and provide excellent service to residents. The role oversees maintenance operations, inspections, repairs, apartment make-ready work, contractors and vendors, safety, records, training, and capital projects. Service team members share a rotating on-call duty and may need to go to the property after hours.

The anticipated base pay is $31.00–$34.00 per hour. Service team members participating in the on-call rotation receive an additional $3.00 per hour for all hours worked while on call. Additional hourly pay is available for EPA, CPO, and OSHA certifications, subject to the stated eligibility conditions. Mark-Taylor describes its culture as centered on people, excellence, and growth and notes that it manages Arizona apartment communities.

Requirements

• At least 1 year of experience as a Maintenance Manager in multifamily property management.
• Strong knowledge of building maintenance, mechanical systems, and preventive maintenance practices.
• Ability to oversee maintenance operations, prioritize service needs, and maintain high standards for property condition and equipment performance.
• Strong troubleshooting and problem-solving skills, including identifying mechanical issues and coordinating effective solutions.
• Excellent communication and organizational skills, including the ability to collaborate with property management teams, service technicians, and vendors.
• One or more industry-specific professional certifications, such as EPA, HVAC, CPO, OSHA, or similar.
• Service orientation.
• Basic computer skills.
• Basic understanding of written and spoken English.
• Ability to participate in a rotating on-call schedule and be available to go to the property after hours if needed.

Nice To Haves

• Experience with high-rise mechanical systems, including cooling towers and boilers.
• Knowledge of and experience with HVAC systems.
• Familiarity with fire life-safety systems, inspections, and related safety standards.

Responsibilities

• Lead the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and perform hands-on maintenance duties to maintain and enhance the community’s value.
• Inspect, diagnose, and repair HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliance, and exterior-structure issues.
• Manage the daily inventory of apartment homes to support leasing, including the Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards that may pose liability and correct those hazards.
• Share rotating on-call duty with service team members and be available to go to the property after hours when needed, in uniform and with a badge.
• Complete the Weekly Service Report in a timely manner.
• Follow Mark-Taylor safety protocols, programs, policies, and procedures.
• Participate in training classes.
• Train and mentor Service Technicians and Facilities Technicians.
• Maintain accurate records for preventive maintenance, work orders, inspections, inventories, pool chemical logs, make-ready work, and turn units.
• Maintain excellent customer service and positive rapport with residents and team members.
• Oversee, bid, and execute capital projects.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Medical, dental, and vision benefits for full-time employees.
• Additional hourly pay for EPA, CPO, and OSHA certifications, subject to eligibility requirements; certification pay eligibility begins 90 days after hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed