Maintenance Supervisor

Fogelman•Lewisville, TX

12d

About The Position

The Maintenance Supervisor ensures maintenance service requests and repairs are completed correctly and on time, inspects grounds, buildings, and other community features to minimize liability concerns, and manages turn-key operations. The role directly supervises the maintenance team, coordinates work with vendors, and manages supply orders. The supervisor completes and assigns service requests and make-readies, orders equipment and supplies within budget, inspects make-readies before move-in, maintains property logs, and analyzes and resolves escalated maintenance issues. The role may participate in an on-call rotation, respond to emergency calls, and require weekend work. It also includes supervisory duties such as interviewing, assigning and directing work, appraising performance, and coaching, teaching, and training employees. The work involves alternating between walking, standing, and sitting; frequent stair climbing; and occasional bending, stooping, kneeling, crawling, squatting, pushing, pulling, and reaching above the shoulders. Employees frequently lift or move up to 50 pounds and occasionally lift or move 50 pounds or more. The role requires strong finger and hand dexterity and sensory skills. Work takes place indoors and outdoors, with frequent exposure to outdoor weather and occasional exposure to mechanical parts, heights, fumes or airborne particles, chemicals, and electrical shock risk. The noise level is usually moderate.

Requirements

HVAC certification (Type 1 & 2 or Universal) is required.
Proficiency in plumbing, HVAC, electrical work, and appliance repair.
Proficiency using computers and online applications.
Depending on the property, a valid driver's license and automobile insurance may be required.
Ability to meet the described physical and environmental demands of the job.

Nice To Haves

Three years of relevant supervisory experience in property management is preferred.
Five years of maintenance experience is preferred.
Certified Pool Operator (CPO) certification may be required, depending on the role or property.
Working knowledge of property systems such as Yardi, Entrata, and HappyCo is preferred.
Working knowledge of Microsoft Office is preferred.

Responsibilities

Complete and assign maintenance service requests and make-readies to the service team.
Order necessary equipment and supplies in accordance with the budget.
Inspect make-readies prior to move-in.
Maintain property logs, including refrigerant, pool chemical, and mold logs.
Analyze and resolve escalated maintenance issues.
Coordinate and schedule outside vendors as needed.
Participate in an on-call rotation and respond to emergency calls as needed.
Adhere to company policies, including safety and Fair Housing policies.
Interview employees and plan, assign, and direct their work.
Appraise performance and coach, teach, and train employees.
Perform other duties as assigned.