Maintenance Supervisor

PeakMade Real Estate•Atlanta, GA

About The Position

The Maintenance Supervisor is responsible for maintaining operations at an assigned apartment community, including organizing service requests, administering a preventative maintenance program, meeting safety standards, and supporting customer service. The role spends approximately 60–70% of its time performing hands-on repairs and maintenance, with the remaining time spent supervising associates and outside contractors and carrying out general management functions. The supervisor leads the maintenance team with a resident-focused attitude and works with the Property Manager to support the property's performance within budget guidelines. The position includes maintaining grounds, buildings, equipment, vacant units, and common areas; supporting move-ins and move-outs; and keeping accurate records. The supervisor also coordinates vendors and contractors, helps obtain bids for capital improvements, and promotes safe work practices and energy conservation. PeakMade Real Estate manages and develops off-campus student housing, multifamily, and build-to-rent communities across the United States. The company describes its working environment as fun, collaborative, forward-thinking, and purposeful.

Requirements

High school diploma or equivalent.
At least 2 years of maintenance supervisory experience.
EPA certification Type II.
Must live within 30 miles of the assigned property.
Valid driver's license and current automobile insurance; must furnish a reliable personal vehicle for job functions.
Other licenses and certifications required by local, state, or federal law.
Must provide basic hand tools; tools are not provided by the community.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, without jeopardizing the safety of oneself, coworkers, or residents.
Ability to diagnose problems with and repair applicable systems and equipment, including major appliances; HVAC; intermediate plumbing; intermediate electrical systems where no license is required; sheetrock; general carpentry; pool care if required by the community; roofs and gutters; painting; irrigation; landscaping; fountains; foundations and sidewalks; ice and snow; golf carts; and small engines.
Ability to transport or move up to 50 pounds variable distances.
Ability to use ladders to access heights exceeding eight to nine feet.
Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit.
Ability to personally perform general maintenance repair tasks without endangering oneself, residents, or fellow employees.
Frequent bending and/or stooping to access equipment and machinery when assisting with or performing tasks.

Nice To Haves

Multifamily industry experience highly preferred.
CPO certification preferred.

Responsibilities

Spend 60–70% of work time performing hands-on repairs and maintenance, and the remainder supervising associates and outside contractors and performing general management functions.
Assist the Property Manager in managing a customer service program in accordance with Peak Simply Service Standards.
Prioritize and assign service requests, monitor their daily completion, follow up on outstanding items, and assist with requests as necessary.
Inspect grounds, buildings, and other community features daily to minimize liability concerns and maintain curb appeal.
Maintain a preventative maintenance program to extend asset life and minimize future repairs.
Identify and implement energy-saving measures that promote conservation.
Manage maintenance supply inventory within budget guidelines.
Keep the maintenance shop organized and stocked while adhering to safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes.
Maintain the key control program in accordance with Peak policy.
Schedule and direct workers performing maintenance and repairs related to unit turns within budget guidelines, and supervise vendors and contractors during the turn process.
Supervise preparation of vacant units for marketing, including restoration and cleaning.
Direct scheduled maintenance of equipment according to manufacturer recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely, professional manner.
Assist with upkeep and cleaning of the office, common areas, and model, and maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO plus 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak's LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available in HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.