Maintenance Supervisor

New Standard Equities•Bremerton, WA

About The Position

The Maintenance Supervisor oversees all maintenance operations, including setting goals, organizing activities, meeting objectives, and ensuring services meet established standards. The role supervises maintenance employees and performs hands-on maintenance, repairs, work orders, and preventive maintenance at multifamily properties. It reports to the Community Director and/or Regional Maintenance Manager. The position requires a high school diploma or GED and four to six years of related experience and/or training, or an equivalent combination of education and experience. A valid driver’s license and automobile insurance are required; relevant certification such as EPA, HVAC, or CPO is preferred. The role involves responding to emergencies during work hours and on-call coverage, and may require weekend work. A personal truck is needed to travel between properties and transport tools. The work includes frequent physical activity, including standing, walking, climbing, bending, kneeling, and frequently lifting or moving up to 75 pounds. Employees are frequently exposed to fumes or airborne particles, toxic or caustic chemicals, and outdoor weather. Occasional exposures include wet or humid conditions, elevated or precarious places, and electrical shock risk.

Requirements

High school diploma or GED and four to six years of related experience and/or training, or an equivalent combination of education and experience.
Valid driver's license and valid automobile insurance.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively to groups of customers or employees.
Ability to perform basic arithmetic, compute rates, ratios, and percentages, and interpret bar graphs.
Ability to apply common-sense reasoning to written, oral, or diagrammatic instructions and solve problems involving several concrete variables in standardized situations.
Basic computer skills; ability to use relevant office and property-management software.
Strong customer service, organizational, communication, attention-to-detail, multitasking, and teamwork skills; ability to work independently and with supervision.
Knowledge of basic plumbing, electrical, HVAC, flooring, appliance, landscaping, and irrigation systems.
Ability to demonstrate high performance standards, a positive attitude, and efficient work practices.
Knowledge of environmental hazards, including asbestos, lead-based paint, and radon.
Ability to work weekends as necessary and respond to emergencies.
Ability to provide a personal truck to travel to and from properties and transport tools, including ladders.
Ability to frequently lift or move up to 75 pounds and perform the physical activities described for the role.

Nice To Haves

Relevant certification, such as EPA, HVAC, or CPO.
Bilingual ability.
Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, internet software, order processing systems, project management software, and Yardi Voyager.

Responsibilities

Anticipate needs, establish priorities, and plan daily actions to meet objectives.
Assist with executing and adhering to property budgets for maintenance-related categories.
Keep work areas and systems neat and orderly, monitor delegated assignments, and follow policies and safety procedures.
Perform scheduled on-call duties, respond to emergency situations, and coordinate requested work.
Work with city inspectors, identify non-compliance items, and ensure permits and required documentation are filed in a timely manner.
Inspect vacancies, move-outs, apartments, and properties for readiness, safety, health, and fire hazards; oversee unit turns and prepare apartments for occupancy.
Supervise maintenance workers, assign and coordinate work orders, direct field work, monitor job completion, approve necessary job adjustments, and resolve work issues.
Hire, train, motivate, review, and develop maintenance personnel; support employee relations and professional development.
Assist Community Directors with resident maintenance requests and maintain high customer service for prospects, residents, vendors, and associates.
Maintain equipment and supply inventories, track use and returns, identify reordering needs, order or arrange repair of equipment, and contact outside vendors when needed.
Perform work orders, preventive maintenance, and repairs involving electrical, HVAC, plumbing, carpentry, appliances, flooring, and other building systems.
Maintain grounds, common areas, and amenities through cleaning and upkeep, including trash removal, vacuuming, mopping, and pressure washing.
Repair minor building and foundation problems and maintain HVAC, security, sprinkler, fire alarm, plumbing, heating, and electrical systems.
Complete maintenance documentation and paperwork accurately and promptly; follow applicable company policies, laws, codes, and safety requirements.
Attend safety meetings and required training, report accidents and incidents, and notify supervisors of hazards, equipment issues, and customer concerns.
Support cost-saving practices by repairing parts when possible and avoiding waste of supplies and materials.
Perform other duties as assigned.