Maintenance Supervisor

Greystar Management Services•Columbus, OH

13d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role manages maintenance requests and routine upkeep, prepares vacant apartments for new residents, and helps ensure work performed by team members and contractors meets quality standards. It also supports inventory and cost controls, preventative maintenance, safety compliance, and responsive service to residents.

Responsibilities

Manage work orders from resident service requests and routine upkeep by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing punch lists, scheduling vendors and contractors, obtaining supplies, performing maintenance, and inspecting completed work.
Develop standards for the cleanliness and appearance of grounds, amenities, exteriors, market-ready interiors, breezeways, curbs, signage, leasing offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify that work, materials, and services meet quality, scope, and specification requirements.
Maintain an adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure current MSDS sheets are accessible, and stay current on OSHA and other safety-related laws and requirements to support community compliance.
Provide respectful customer service, answer questions from residents and team members, respond sensitively to maintenance complaints, and assign work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs based on individual and company performance.