Maintenance Supervisor-Ironwood at Palmer Park
About The Position
The Maintenance Supervisor oversees maintenance operations at a property or portfolio and trains and supervises Maintenance Technicians. The role uses mechanical and electrical maintenance and construction experience in multifamily and commercial properties, including plumbing, electrical, lighting, drywall, heating and ventilation, boilers, appliances, and aquatherm systems. The supervisor maintains the community through scheduled preventive maintenance, ensures required inspections and maintenance logs are current, and may assist at other properties as needed. Working with the Community Manager and staff, the supervisor coordinates work orders, resident requests, apartment turns, vendors, and contractors; manages materials and completion timelines; communicates delays to residents; and keeps repairs and maintenance within budget. The role also mentors and trains employees, addresses disciplinary matters when needed, monitors time reporting and work quality, and supports certification training and teamwork.
Requirements
- Superior organization and communication skills.
- Ability to provide courteous and professional service to residents, property managers, supervisors, vendors, and other service providers.
- Honesty in time reporting.
- Reliability and punctuality.
- HVAC experience.
- A valid driver's license may be required.
Nice To Haves
- At least one year of experience preferred.
- CPO certification.
- EPA certification.
- Multifamily property management experience.
Responsibilities
- Oversee maintenance operations at the assigned property or portfolio.
- Train, supervise, mentor, and develop Maintenance Technicians.
- Perform and oversee mechanical and electrical maintenance and construction work, including plumbing, electrical wiring, lighting, drywall, heating and ventilation, boilers, appliances, and aquatherm systems.
- Anticipate maintenance obstacles and challenges.
- Complete scheduled preventive maintenance weekly, monthly, quarterly, and annually.
- Ensure required inspections are current, including fire inspections, backflow testing, elevator conveyance licensing, and pool business license renewal.
- Ensure maintenance logs are accurately maintained, including pool, elevator inspection, lighting, and snow-removal logs.
- Assist at other company properties as needed.
- Work with the Community Manager and staff to complete maintenance work orders and apartment turns efficiently, promptly, and cost-effectively.
- Plan materials efficiently and complete maintenance unit turns with a goal of one-visit completion.
- Coordinate maintenance staff or vendors to complete resident maintenance requests within 24 hours or arrange a suitable alternative with the resident.
- Ensure vacant apartments are made ready within seven days of vacancy.
- Coordinate approved cleaning and painting contractors.
- Adhere to the property repair and maintenance budget and address overages with the Property Manager.
- Communicate with residents when repairs or maintenance will take longer than expected.
- Conduct pre-move-out inspections to minimize turn times and complete apartment turns promptly.
- Update and close work orders in the property management software with applicable notes.
- Take timely disciplinary action when required.
- Monitor and record employee time reporting, work quality and efficiency, and make-ready follow-up.
- Manage employee needs and support certification training and teamwork.
Benefits
- 15 paid vacation days
- 6 paid sick days
- 11 paid holidays
- Immediate eligibility for medical, dental, and vision insurance
- Health Savings Account
- Short-term disability
- Basic life insurance
- Pet insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
