Maintenance Supervisor - Oasis at Plum Creek

ResProp Talent•Kyle, TX

About The Position

ResProp Management is a multifamily property management company serving residents, communities, and property owners. The Maintenance Supervisor oversees service operations at Oasis at Plum Creek, helping meet operational goals while providing quality customer service to prospective and existing residents. The role trains and supports maintenance teammates, coordinates vendors and in-house work, manages work orders and supplies, and oversees maintenance shop organization, property appearance, unit turns, renovations, and workplace safety. The supervisor also works with the Property Manager on recruiting and teammate performance matters and collaborates with the leasing team to assess apartments after move-out. Additional duties may apply.

Requirements

At least 8 years of general maintenance or general repair experience.
At least 3 years of apartment industry experience.
Management experience.
EPA Universal certification.
Trade skills including, but not limited to, plumbing, electrical, HVAC, drywall, framing, painting, roofing, cabinetry, pools, and appliances.
Ability to use computers and basic software programs efficiently.
Must have own tool kit.
Must live within 30 minutes of the property.
Must have dependable transportation and be able to accommodate a rotating on-call schedule.
Must be able to perform physical requirements, including lifting, carrying, pushing, or pulling objects up to 50 pounds.
Applicants must pass background and reference checks before their first day to verify employment eligibility.

Nice To Haves

CPO certification is highly preferred.
Trade licensing is preferred but not required.

Responsibilities

Oversee service operations to ensure operational goals are achieved.
Participate in completing work orders, including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems.
Provide quality customer service to prospective and existing residents.
Train maintenance teammates and encourage them to reach their full potential.
Provide the Property Manager with input regarding teammate performance reviews, resident praise, and corrective action needs.
Assist the Property Manager with recruiting and interviewing potential maintenance team members.
Oversee organization of the maintenance shop and property appearance.
Research and evaluate current and potential products used in property maintenance and upkeep.
Schedule and supervise in-house and vendor work.
Manage work orders and response times, ensuring work is completed within established deadlines.
Manage inventory, ordering, and delivery of necessary maintenance supplies and equipment.
Oversee and manage a safe, healthy, and accident-free environment.
Ensure OSHA standards are met at all times.
Oversee unit turns and renovations within established time frames.
Walk apartments with the leasing team after move-out to assess damage and determine the work needed to make units rent-ready.
Perform other duties as business needs change.