Maintenance Supervisor - Silver Bay

Greystar Management Services•Boise, ID

8d•Onsite

About The Position

This role oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position handles resident service requests and routine maintenance, coordinates apartment make-ready work, establishes appearance standards, inspects work by team members and contractors, and maintains supplies and equipment. It also supports budgeting, preventive maintenance, expense control, safety compliance, and responsive service to residents and other contacts. The role may require local routine travel and a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and training.
Experience in property-management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and demonstrate knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to use logical thinking to identify and correct problems.
Customer-service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about department operating policies.
Proficiency with internet, word-processing, spreadsheet, and database-management programs to maintain records and prepare information for a manager.
Mathematical skills to perform basic operations with numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires working on sealed HVAC systems to test pressures or handle refrigerants.
All certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking on-call coverage during evenings, weekends, and holidays.

Nice To Haves

Property-management system experience preferred.

Responsibilities

Complete work orders from resident requests and routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, purchasing supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work by service team members, assess the effectiveness of policies and procedures, and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify that quality, materials, services, scope, and specifications meet requirements.
Maintain adequate inventory of spare parts and maintenance materials, and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay up to date on OSHA and other safety requirements to support community compliance.
Provide respectful customer service, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Position may be eligible for weekly, monthly, and/or quarterly bonus programs.