Lead Maintenance Technician- Biscayne Bay

MG Properties•Chandler, AZ

6d•Onsite

About The Position

MG Properties is seeking an experienced, customer-service-focused Lead Maintenance Technician for Biscayne Bay, an apartment community in Chandler, Arizona. The role is responsible for maintaining the community’s physical integrity and providing a safe, secure environment for residents, visitors, and staff. The Lead anticipates and corrects property issues, helps prevent future problems, supports resident satisfaction, and protects the property owner’s investment. The Lead performs and delegates maintenance work, oversees technicians, manages resident service requests, and coordinates staffing and emergency coverage with the Maintenance Supervisor and manager. The position also handles preventive maintenance, safety procedures, records, apartment make-ready work, routine repairs, inventory, grounds upkeep, and property emergencies. Work is performed both indoors and outdoors and may involve an on-call rotation and moderate to low overtime.

Requirements

At least two years of experience in property maintenance or an equivalent field.
Experience in all trades, including plumbing, electrical, and air conditioning.
Completion of Grace Hill/Yardi online training: Essential Skills for New Supervisor and Conflict Resolution for Supervisors.
Consistent successful use of Yardi Maintenance Systems, including processing service requests through an iPhone.
Knowledge of maintaining PayScan according to company policy.
Ability to maintain adequate inventory, schedule effectively, and make efficient use of team members and contractors.
High school graduation or equivalent training; if not, five years of maintenance experience is required.
Valid driver’s license and proof of current liability insurance.
Knowledge of basic mechanical concepts.
CPO certification and Universal HVAC certification; heating and air-conditioning and other state-regulated certifications where required.
Ability to lift 50 pounds without difficulty.
Ability to perform daily bending and reaching.
Reliable transportation.
Availability to work an on-call rotation.
Customer-service attitude, flexibility, and ability to work in a team environment.
Must wear appropriate attire and necessary safety attire, and use appropriate equipment and tools.
Must acknowledge and consent to the possibility of audio recordings during work duties.

Nice To Haves

At least two years of apartment maintenance experience at a 200-unit property.

Responsibilities

Perform maintenance tasks personally or delegate them to Maintenance Technicians, and oversee and occasionally inspect their work.
Manage the system for handling resident service requests and correct situations within 24 hours when possible.
Assist the Maintenance Supervisor in coordinating and directing maintenance staff, and schedule personnel with the manager to support emergency coverage seven days a week.
Conduct scheduled safety meetings, maintain and communicate HAZCOM standards, and keep SDS sheets current and accessible.
Maintain knowledge of applicable laws and EPA and OSHA regulations governing hazardous materials.
Monitor property conditions and promptly correct unsafe conditions.
Maintain accurate records of preventive maintenance, service requests, expenditures, apartment make-ready status, and work in progress.
Schedule and perform minor and routine maintenance on equipment; inspect and maintain tools.
Train and develop subordinate maintenance staff, promote a safety-first attitude, and instruct staff on appropriate safety items.
Diagnose and perform minor and routine maintenance and repairs in assigned areas.
Ensure make-ready repairs and services are completed correctly and on schedule.
Report major repairs and submit requisitions to the manager before incurring expenditures.
Change locks and make keys.
Move heavy appliances and equipment between storage and apartments, and help move abandoned items to the dumpster when needed.
Maintain adequate inventory of spare parts and maintenance materials.
Identify utility, apartment, fixture, and sewer cleanout shutoffs and prepare maps showing their locations.
Clean work areas and perform safety-related duties; keep storage areas locked when not in use.
Help keep grounds neat and free of litter by raking, sweeping, and shoveling as needed.
Assist with disturbances and other property emergencies during business hours.
Perform other duties assigned by the manager or property supervisor.