Lead Maintenance Technician

Dial Equities.•Greenville, MS

10d•$25 - $28

About The Position

The Lead Maintenance Technician helps ensure the community’s physical integrity by coordinating maintenance workflows and handling related administrative tasks. This working lead also performs maintenance work, including completing work orders, preparing apartments for move-in, maintaining grounds, and carrying out preventative maintenance. In partnership with the community manager, the Lead Maintenance Technician guides the maintenance team and models expected performance, attitude, and behavior. The role includes diagnosing and performing routine repairs across a broad range of building and property systems, maintaining the grounds and exterior, and troubleshooting and repairing air-conditioning systems. Administrative duties include coordinating and inspecting maintenance work, keeping records, monitoring property conditions, maintaining parts inventory, ordering materials, and managing the on-call process. The Lead Maintenance Technician also addresses resident maintenance complaints, helps coordinate make-ready work, and supports the technical development of other maintenance team members. The position requires working indoors and outdoors in any weather condition, frequent physical activity, and providing personal hand tools, a working vehicle for business use, and a smartphone for work. Haley Residential describes its compensation and benefits package as competitive and mentions bonus opportunities, a 401(k) with company matching, and a new tool program.

Requirements

At least three years of prior experience in a related field.
EPA Type II or Universal license; if not certified, ability to become certified within the timeframe designated by the community manager.
Certified pool operator (CPO) license at properties with a pool, in compliance with state and municipal requirements; if not certified, ability to become certified within the timeframe designated by the community manager.
Knowledge of safety regulations and ability to maintain high safety standards.
Computer skills to communicate by email using Outlook, use a computerized timekeeping system, and order materials online.
State driver’s license and a working vehicle for business use.
Ability to provide personal hand tools.
Smartphone required for work.
Proactive, positive attitude, sense of urgency, and organizational skills to lead and assist the maintenance team in meeting residents’ needs and presenting the community well to prospects.
Strong communication skills and behaviors reflecting Haley Residential’s core values, including a helpful attitude.
Punctuality and consistent attendance.
Ability to work on feet, bend, stoop, squat, kneel, climb stairs and ladders, push or pull, reach above shoulder, and use tools and equipment requiring grip and finger dexterity.
Ability to lift or carry 1–25 pounds constantly, 25–50 pounds frequently, and 50–75 pounds occasionally.
Ability to see and observe constantly.
Ability to work indoors and outdoors in any weather condition.

Nice To Haves

HVAC certification.
OSHA 10-hour certification.

Responsibilities

Diagnose and perform minor and routine maintenance and repairs involving systems and features such as electrical, plumbing, air conditioning, heating, appliances, pools, irrigation, fire suppression, flooring, roofing, lighting, doors, windows, locks, and security systems.
Maintain the grounds, pool, and exterior, including removing loose garbage and pet waste, clearing snow, and keeping the property attractive and functional.
Troubleshoot air-conditioning work orders and perform repairs or replacements, minimizing reliance on outside contractors.
Teach other maintenance team members air-conditioning fundamentals and support their technical development.
Coordinate community maintenance activities, perform tasks, or assign tasks to other staff members.
Oversee and inspect maintenance team work.
Maintain records of preventative maintenance, service requests, expenditures, and make-ready work.
Monitor the condition of the property, immediately correct unsafe conditions, and plan corrections for other needed repairs.
Maintain an inventory of parts and materials and order supplies using a computerized ordering system.
Manage the on-call process, including responding promptly to emergency maintenance calls through an answering service using a personal cell phone and answering other technicians’ technical questions.
Address resident maintenance complaints promptly and communicate issues to the community manager.
Inspect and help coordinate make-ready repairs and services, and sometimes complete make-ready work.
Model expected work performance, work ethic, attitude, and behavior, and assist the maintenance team as needed.
Meet performance metrics for work orders, work-order completion (standard: fewer than three business days), and make-ready turnaround (fewer than ten days).