Maintenance Supervisor - Corazon

Greystar Management Services•Austin, TX

13d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests, routine upkeep, apartment make-ready work, preventive maintenance, inventory, vendor oversight, and support for maintenance budgets and cost controls. It also helps maintain safety compliance and provides responsive, respectful service to residents and team members.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law and demonstrate safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to add, subtract, multiply, and divide whole numbers, decimals, and fractions for financial, administrative, and legal documents.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Nice To Haves

Property management system experience.
EPA Type I and II or Universal certification when the position requires work on sealed HVAC systems.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.

Responsibilities

Complete work orders from resident service requests and routine community upkeep by diagnosing problems and making repairs according to policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance work, and inspection of completed work.
Develop and maintain standards for cleanliness and appearance across grounds, amenities, exteriors, market-ready interiors, breezeways, curbs, signage, offices, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect work performed by contractors, vendors, and other service providers to verify quality, materials, services, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for regular repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, ensure MSDS sheets are current and accessible, and stay informed about OSHA and other applicable safety requirements.
Provide respectful customer service, answer questions, respond sensitively to maintenance complaints, and complete assigned work orders efficiently and urgently.
Attend local business meetings, training programs, or other activities as needed to fulfill the role’s responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonuses for onsite property positions.