Maintenance Supervisor

Monroe Group LTD•Philadelphia, PA

About The Position

The Maintenance Supervisor reports directly to the Community Manager and assists with supervising maintenance employees, groundskeepers, and housekeepers. The role is responsible for building maintenance—including electrical, HVAC, carpentry, and plumbing work—to keep buildings and equipment safe, prevent property and system degradation, and avoid failures that reduce service. The position handles maintenance requests, work orders, apartment make-readies, preventive maintenance, building systems, inventory, and records. It also monitors outside contractors, supports vendor inspections, performs grounds work, and responds to 24-hour emergency maintenance call-outs. The role follows company emergency procedures and applicable safety standards.

Requirements

  • Able to work assigned hours as scheduled.
  • Valid driver's license.
  • Able to use hand tools and maintenance equipment.
  • Able to complete tasks in a timely manner.
  • Own and provide necessary tools related to assigned duties.
  • Effective verbal and written communication skills.
  • Working knowledge of building maintenance, including electrical, HVAC, carpentry, and plumbing.
  • High school diploma or equivalent.
  • Three years of maintenance technician experience, including knowledge of HVAC, electrical, plumbing, and appliance repair.

Nice To Haves

  • At least one year of experience in an affordable housing environment.
  • HVAC experience.
  • Technical training and license.

Responsibilities

  • Complete maintenance requests in a timely manner.
  • Perform work orders and projects involving electrical, plumbing, drywall repair or replacement, painting, lock replacement, tile repairs, window treatments or blinds, and HVAC furnace and air-conditioning repairs.
  • Prepare vacant apartments according to The Monroe Group Standards by scheduling vendors and arranging flooring, painting, cleaning, appliance replacement, and general repairs.
  • Work within established budget limits.
  • Keep organized records of appliance replacements, carpet, and paints.
  • Maintain building inventory to support cost-effective operations.
  • Schedule and complete preventive maintenance.
  • Assist in monitoring work performed by outside contractors.
  • Respond to 24-hour emergency maintenance call-outs and carry a mobile phone or radio as required for on-call maintenance.
  • Perform grounds work, including picking up trash, sweeping curbs, and maintaining areas around the dumpster.
  • Monitor and maintain all building systems.
  • Assist with annual outside-vendor inspections, including backflow pressure testing, elevators, fire panels, and fire extinguishers.
  • Follow company emergency procedures and ensure safety standards comply with company and local, city, state, and federal guidelines.
  • Perform other duties as assigned.
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