Maintenance Supervisor

Avenue5 Residential • Millcreek, UT

12d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role administers the company risk management program and contributes to and adheres to the property budget. The supervisor works with the maintenance team to complete service requests and unit make-readies, track work orders, identify recurring maintenance issues, and maintain the property's safety, cleanliness, and curb appeal. The position also mentors the maintenance team, supports residents and property leadership, and coordinates suppliers and contractors as needed.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Valid driver's license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Oversee day-to-day maintenance operations and the physical upkeep of the property.
• Ensure compliance with company policies and standards, applicable regulations, and the company risk management program.
• Work with the maintenance team to complete service requests and unit make-readies to required standards.
• Review and track service requests, identify chronic maintenance issues, and ensure work orders are completed promptly and to company and resident satisfaction standards.
• Respond to maintenance-related issues in a timely and professional manner.
• Perform maintenance and repair work involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform carpentry work, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventive maintenance, including work involving siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the maintenance supervisor and property manager.
• Promote safety and risk management in accordance with applicable rules and regulations.
• Help monitor emergency on-call and after-hours response times and address issues as needed; participate in the on-call rotation as necessary.
• Promote resident satisfaction and maintain cleanliness and curb appeal while interacting courteously and professionally with current and prospective residents.
• Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is necessary and monitor their compliance with company policy.
• Work with the property manager to ensure the team and property comply with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to collaborate on property challenges and operations.
• Keep maintenance costs within the allotted property budget and provide input on future budget expenses.
• Complete other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee's birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED