Maintenance Supervisor - Birchway Tropicana

Greystar Management Services•Las Vegas, NV

5d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s interior and exterior buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and routine upkeep, prepares vacant apartments for leasing and move-in, monitors the quality of team and contractor work, manages maintenance supplies, and supports preventative maintenance, budgeting, cost control, and safety compliance. The position also provides responsive, respectful customer service to residents and team members.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide own hand tools unless prohibited by state law, and be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts; respond courteously; and remain calm when addressing customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
Mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for reviewing and completing financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Nice To Haves

Property management system experience.

Responsibilities

Complete work orders generated by resident service requests and perform routine community upkeep by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete apartment make-ready work, including pre-move-out inspections, preparing maintenance punch lists, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
Periodically inspect work performed by service team members, evaluate the effectiveness of policies and procedures, and develop corrective action plans as needed.
Inspect contractors’, vendors’, and service providers’ work to verify that work, materials, and services meet required quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials and work with the Community Manager to order supplies and tools within budget guidelines.
Complete monthly preventative maintenance procedures described in the Policy and Procedure Manual.
Assist the Community Manager in developing budgets for routine repairs, maintenance, and capital projects.
Support cost-cutting and expense-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled Greystar safety meetings, keep MSDS sheets current and accessible, and stay up to date on OSHA and other safety-related requirements to ensure community compliance.
Provide customer service by treating residents and others respectfully, answering questions, responding sensitively to maintenance complaints, and completing assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only plans.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.