Maintenance Supervisor

Harbor Group Management•Irving, TX

About The Position

The Maintenance Supervisor oversees and performs maintenance operations to ensure the community’s buildings, grounds, amenities, and equipment meet Harbor Group’s standards for safety, cleanliness, functionality, and appearance. The role leads the maintenance team, handles resident service requests, performs preventative maintenance, manages inventory, and coordinates with vendors and contractors. It is a hands-on leadership position requiring technical skills, customer-service focus, and the ability to manage multiple priorities efficiently. The position requires at least three years of multifamily property maintenance experience, including turnover and make-ready processes, and at least one year of supervisory or team leadership experience. Emergency on-call availability, including evenings and weekends as property needs require, is necessary. Physical duties include standing, walking, bending, stooping, climbing, carrying objects, using ladders, lifting up to 25 pounds independently and 50 pounds with assistance, and working outdoors in varying weather conditions.

Requirements

At least three years of multifamily property maintenance experience, including turnover and make-ready processes.
At least one year of supervisory or team leadership experience.
Expertise in general maintenance, including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
EPA Universal or HVAC certification, based on property requirements.
Ability to diagnose maintenance issues and implement effective solutions.
Excellent organizational and communication skills, including the ability to manage multiple tasks and deadlines in a fast-paced environment.
Strong attention to detail and problem-solving skills; ability to work independently or as part of a team.
Proficiency with Microsoft Office.
Experience with property management software and a maintenance ticketing system.
Customer-service orientation and ability to interact professionally with residents and vendors.
Availability for emergency on-call work, including evenings and weekends, as required by property needs.
Valid driver’s license for operating golf carts or company vehicles on property, if applicable.
Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
Ability to lift up to 25 pounds independently and 50 pounds with assistance.
Ability to work outdoors in varying weather conditions, including heat, cold, rain, and snow.

Responsibilities

Supervise, train, and guide the maintenance team to ensure tasks are completed effectively and on time.
Diagnose and repair plumbing, HVAC, electrical, appliance, carpentry, and general property maintenance issues.
Respond to resident service requests and complete work orders according to company standards and timelines.
Oversee and participate in the make-ready process, including pre-move-out inspections, punch list creation, vendor scheduling, and final quality checks.
Keep common areas, exteriors, and grounds clean, safe, and visually appealing according to company standards.
Schedule and supervise in-house maintenance work and third-party contractor or vendor work.
Perform and document monthly preventative maintenance according to company policies and procedures.
Maintain an organized inventory of supplies, tools, and parts; order materials as needed while following budget guidelines.
Ensure safety protocols are followed, conduct regular safety meetings, maintain current MSDS sheets, and comply with OSHA and other safety standards.
Inspect work completed by staff, vendors, and contractors to verify quality and compliance with specifications.
Address resident concerns promptly and professionally, providing excellent customer service.
Identify cost-saving opportunities and avoid unnecessary replacement of parts or materials.