MAINTENANCE-HOTEL HOSPITALITY

Fine Hospitality Group LLC•Springfield, IL

2h•$0 - $20

About The Position

The Maintenance Supervisor oversees hotel maintenance, energy usage, and many of the hotel’s safety and security programs. Under the direction of the chief engineer, hotel areas maintained include public areas, guest rooms, support areas, machinery, equipment, and grounds. The role is responsible for preventing deferred maintenance from causing additional expenses or loss of business, protecting company assets, and supporting guest comfort and safe hotel operations. The supervisor implements and monitors documented preventive maintenance programs for major hotel equipment and machinery and for guest rooms. The role coordinates guestroom maintenance access and timing with housekeeping and front office, responds to work orders, maintains records, and reports assignment status and maintenance deficiencies to the appropriate staff and management. The supervisor also handles guest situations professionally, represents the hotel with a businesslike demeanor, follows company policies and purchasing controls, and promotes compliance with workplace safety and health laws. The position involves hands-on maintenance and repair work, including mechanical equipment, furniture, fixtures, and hotel facilities, as well as special projects such as painting, plumbing, flooring, landscaping, construction, electrical work, carpentry, and refrigeration. Wage will be discussed during the interview.

Requirements

Experience in electrical work, plumbing, painting, drywall work, carpentry, outside maintenance, snow blowing, and shoveling.
Ability to carry or lift items weighing up to 50 pounds.
Ability to pull and push up to 150 pounds.
Frequent standing and moving.
Frequent bending, stooping, and kneeling.
Willingness to work weekends and/or holidays.

Responsibilities

Oversee hotel maintenance, energy usage, and safety and security programs.
Supervise hotel maintenance to prevent additional expenses or loss of business from deferred maintenance.
Review and understand information in circulated management reports.
Follow company purchasing procedures and controls and protect company financial assets.
Use tools, chemicals, supplies, and related materials safely and efficiently according to instructions.
Promptly report to the General Manager and correct maintenance deficiencies that may affect guest comfort or operating expenses.
Promptly report and correct risks to the safety, security, and health of guests, visitors, and employees.
Coordinate guestroom access and maintenance timing with housekeeping and front office.
Maintain knowledge of hotel features, amenities, and services; adhere to company policies and participate in job-oriented continuing education.
Implement and monitor documented preventive maintenance programs for major equipment and machinery and for guest rooms.
Represent the hotel professionally to guests, clients, prospective clients, agents, and the community.
Follow workplace safety and health laws and regulations, educate employees about them, and promote adherence.
Complete and post daily work checklists and special project checklists.
Tour hotel facilities daily to find and correct maintenance deficiencies and conditions affecting guest experience, security, safety, or health, including trash disposal in public areas.
Report and investigate losses of company assets.
Handle special guest situations and problems tactfully and professionally; report guest comments to the General Manager and front desk staff.
Respond to written and verbal work orders from the front desk, housekeeping staff, and management.
Deliver requested items to guestrooms, including bedding, pillows, cribs, rollaway beds, towels, light bulbs, and supplies, when requested by a supervisor or front desk staff.
Report maintenance assignment status to the front desk, housekeeping, and management.
Repair and clean mechanical equipment and perform preventive maintenance on it.
Complete special projects, including painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical work, carpentry, refrigeration, and other projects.
Repair and clean furniture, fixtures, and equipment in guest rooms, public areas, storerooms, offices, workshops, support areas, the garage, and outdoor areas.
Secure guestrooms, storerooms, mechanical rooms, work areas, hotel equipment, and supplies.
Maintain comprehensive records on guestroom maintenance and preventive maintenance.
Complete other assignments and duties as directed by management.