Maintenance Supervisor

The Michaels Organization•Fort Moore, GA

About The Position

The Maintenance Supervisor reports directly to the Facility Director and supervises and directs assigned personnel. The role is responsible for maintaining the property in good physical condition, overseeing timely completion of work orders, and following up on resident issues related to maintenance work. The supervisor reports accidents and emergencies promptly to the Facility Director and prepares the required documentation. The position establishes schedules and assigns personnel for routine, deferred, and emergency maintenance, continually inspects the property and improvements, and approves overtime as needed. In coordination with the Facility Director and in accordance with company policies and procedures, the supervisor participates in hiring and discipline, recommends employee advancement or salary increases, counsels staff, and takes appropriate disciplinary action. The supervisor also performs other duties as assigned. The role requires maintenance skills in areas such as carpentry, electrical work, plumbing, landscape maintenance, and machinery operation, along with knowledge of applicable laws and regulations. The supervisor completes inspections and maintenance records, reports concerns, attends training, follows OSHA standards and company safety policies, and interacts professionally with residents, contractors, and team members. Work includes driving a company vehicle to respond to resident requests, obtain supplies, and inspect grounds. The position is scheduled for 40 hours per week, with evenings, weekends, holidays, on-call shifts, or overtime as required.

Requirements

High school diploma or GED.
Valid driver's license and acceptable driving record.
Must be able to pass a background investigation and drug test screening.
Must have all specific certifications required by law and successfully complete required courses, classes, and training provided by MMS.
Must be able to work 40 hours per week, including evenings, weekends, and holidays if required for emergency, on-call, or scheduled shifts; overtime may be required.
Must be able and eligible to drive a company vehicle.
Must be able to work in a fast-paced, customer-service-oriented environment, perform under pressure, meet deadlines, and prioritize and manage daily workload.
Must demonstrate problem-solving skills and professional, pleasant interactions with coworkers, supervisors, vendors, residents, guests, and the public.
Computer skills including Microsoft Office Suite, a computerized reporting system, and daily email communication.
Must possess excellent interpersonal skills with residents and staff and demonstrate a professional, positive, and enthusiastic attitude.
Physical demands include lifting, carrying, pushing, and pulling loads up to 60 pounds; the listed physical-demand chart also marks lifting/carrying and pushing/pulling above 75 pounds. Other listed activities include standing, walking, sitting, twisting, climbing stairs and ladders, stooping, kneeling, crouching, crawling, driving, and computer work.

Nice To Haves

HVAC (AC) repair and recovery certification is preferred.
One year of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning is preferred.
Good knowledge and skills in landscape maintenance and machinery operation.

Responsibilities

Supervise and direct assigned personnel.
Ensure the property is maintained in good physical condition.
Oversee the timely completion of work orders and follow up on resident issues arising from maintenance work.
Immediately report accidents and emergency situations to the Facility Director and prepare appropriate documentation.
Establish schedules and assign personnel for routine, deferred, and emergency maintenance.
Continually inspect the property and improvements.
Oversee and approve overtime as necessitated by workload.
Work with the Facility Director on hiring and discipline in accordance with policy and procedures.
Recommend employee advancement and salary increases, counsel staff, and take appropriate disciplinary action when warranted.
Adhere to personnel directives and perform other duties as assigned by the Facility Director.
Complete routine inspections to ensure safe conditions.
Maintain accurate preventive maintenance and work-order records.
Report maintenance or resident-related concerns to a manager or supervisor in a timely manner.
Attend and participate in training seminars as requested.
Follow OSHA standards and company safety policies and procedures.
Interact effectively, professionally, and promptly with residents, contractors, and team members.
Drive a company vehicle to complete resident service requests, pick up replacement parts and supplies, and inspect grounds.