Maintenance Supervisor

Cushman & Wakefield•Dallas, TX

About The Position

The Maintenance Supervisor is a member of the C&W facilities management team and directly manages Maintenance Technicians within an assigned region. The role provides hands-on technical and supervisory support to help maintain a reliable, functional physical office environment for clients, while supporting the Sr. Facilities Manager and Facilities Managers. The supervisor provides training and technical expertise for troubleshooting and repairs to building systems and equipment, including doors, floors, plumbing, lighting, kitchen appliances, roofs, drains, grounds equipment, and light commercial HVAC. The role oversees building systems and general facility maintenance, administers safety practices, manages vendors and contracts, supports budgets, and coordinates maintenance schedules and preventive maintenance programs. It also ensures accurate work-order records and compliance with company, client, code, and government requirements. The position requires proactive leadership in identifying and resolving facility deficiencies, maintaining operational performance, and supporting cost savings across the client portfolio. Eligible employees may enroll in benefit programs that generally include health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work. Competitive pay is offered, subject to factors such as location, experience, qualifications, and collective bargaining agreements.

Requirements

High school diploma or GED equivalent.
At least 7 years of related work experience in a commercial property setting, or a similar combination of education or experience in building systems operation, installation, and maintenance.
In-depth technical understanding of HVAC, electrical, plumbing, fire/life safety, and control systems.
Experience supervising hourly employees in a property management, construction, or facilities environment.
Vocational/technical training certificate.
Financial knowledge to read and understand budgets, budget variances, and basic reporting.
Familiarity with Energy Management Systems (EMS) and fire alarm systems.
Basic computer skills in Outlook, Excel, and Word.
Working knowledge of building systems and operations, contractual maintenance, construction and related services, and local laws and building codes pertaining to building operations and safety.
Communication proficiency, both oral and written.
Interpersonal, organization, technical, and leadership skills.

Nice To Haves

Trade school education.

Responsibilities

Maintain collaborative working relationships with the manager, employees, and client.
Provide hands-on training and technical expertise to supervised staff for troubleshooting and repairing building systems and equipment.
Train and develop the maintenance workforce.
Directly supervise and provide direction to the maintenance team.
Oversee building systems and facility maintenance, including fire/life safety, painting, carpentry, plumbing, HVAC, and electrical systems.
Respond quickly to emergency situations and client concerns, including on a 24/7 basis.
Follow and enforce C&W and client policies, including those related to recruitment, termination, discipline, and performance evaluations.
Execute the corporate safety program as directed and supported by the Sr. Facilities Manager and Facilities Manager.
Manage vendors and contracts, including developing scopes of work and evaluating, selecting, and inspecting work.
Collect technical data and prepare justifications for budget approval of energy conservation measures and deferred maintenance.
Support budget planning and expenditure control.
Follow and enforce procedures for notifying the client of work schedules.
Coordinate department trades and functions to complete special and routine work.
Develop, coordinate, and maintain a preventive maintenance program for building systems, assets, fixtures, furniture, and fittings.
Ensure maintenance work orders are completed accurately, appropriately prioritized, and properly approved in the Computerized Maintenance Management System.
Maintain timely and accurate work-order data.
Manage technicians’ schedules, including PTO, sick days, holiday coverage, on-call coverage, and overtime schedules, in alignment with client needs.
Manage overtime and scheduling with management sign-off.
Schedule workloads efficiently and economically.
Manage requisitions, inventory control, and maintenance of facilities-related equipment and supplies.
Participate in facilities budget activities with the Sr. Facilities Manager and Facilities Manager.
Liaise with federal, state, and local agencies, contractors, and client community members on facilities technical matters.
Ensure compliance with applicable codes, requisitions, government agency requirements, and company directives related to building operations.
Implement maintenance best practices that improve performance and reduce costs, and support standardized maintenance across the client portfolio.
Lead and participate in proactive maintenance and repairs by identifying and resolving facility deficiencies before clients report them.