Maintenance Supervisor

SIYEH DEVELOPMENT CORPORATION•Browning, MT

About The Position

The Maintenance Supervisor performs preventive and regular maintenance and repairs in all areas of the hotel. The role is responsible for keeping the maintenance shop clean and organized and safeguarding hotel inventory and assets, including tools, supplies, furniture, fixtures, and equipment. The supervisor manages day-to-day staffing, assigns work, and sets employee performance and development goals. They train and coach employees, coordinate maintenance needs with other hotel departments, and respond to guest needs to support high guest satisfaction. The role carries out the preventive maintenance program for hotel systems and facilities, including lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools. It also involves ordering parts and supplies efficiently, minimizing waste, and maintaining green initiatives. The position may include responsibility for hotel security.

Requirements

High school graduate or equivalent vocational training certificate.
Able to handle crises calmly and effectively, including upset guests, fire, tornado, armed robbery and assault, bomb threats, and accidents.
Good understanding of the English language.
Good verbal and written communication skills.
Ability to provide excellent customer service and maintain a professional demeanor.
Some training in the hospitality industry.
May require a valid driver's license, Certified Pool Operator certification, and HVAC certificates or licenses, depending on the business unit.
Ability to solve practical problems and handle situations with limited standardization, and interpret written or oral instructions.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, volume, basic weight, and decimals.
Must follow proper safety precautions at all times to avoid injuries.
Able to perform the stated physical activities, including standing, walking, handling objects, reaching, climbing or balancing, bending or kneeling, pushing, pulling, and lifting or moving items.

Responsibilities

Perform preventive and regular maintenance and repairs throughout the hotel.
Keep the maintenance shop clean and organized and maintain the security of hotel inventory and assets, including tools, supplies, furniture, fixtures, and equipment.
Manage day-to-day staffing requirements, plan and assign work, and establish employee performance and development goals.
Mentor, coach, and provide regular feedback to employees to help manage conflict and improve performance.
Educate and train employees in compliance with governmental and safety regulations; ensure staff have appropriate training, tools, and equipment.
Promote teamwork and quality service through daily communication and coordination with other departments.
Communicate with hotel department heads about maintenance needs and ensure timely responses to requests.
Understand and respond to customer needs and support a high level of guest satisfaction.
Carry out preventive maintenance to keep hotel facilities and systems maintained and in service, including lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools.
Maintain and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining green initiatives.
May be responsible for hotel security to minimize risks of theft, crime, and other hazards.
Perform other duties as requested by management.