Maintenance Supervisor

Avenue5 Residential, LLC • Oregon City, OR

12d • $30 - $33

About The Position

The Maintenance Supervisor is responsible for day-to-day maintenance operations and the physical upkeep of the assigned property. The role ensures compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. It also contributes to and adheres to the property budget.

The supervisor works with the maintenance team to complete service requests and unit make-readies, monitor work-order progress, address recurring issues, and perform a range of maintenance and carpentry tasks. The position also involves property inspections, preventive maintenance, emergency response, resident service, team mentoring, contractor coordination, safety and risk management, and collaboration with property leadership.

Requirements

• High school diploma or equivalent.
• At least three years of experience in the property management industry or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver's license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Coordinate daily maintenance tasks, including service requests and unit make-readies, and monitor work-order progress and recurring maintenance issues.
• Respond promptly and professionally to maintenance-related issues in accordance with company policies.
• Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, subject to state guidelines.
• Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventive maintenance on items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Verify work orders are accurately recorded and completed on time to company standards and resident satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly to the property manager and maintenance supervisor.
• Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor emergency on-call and after-hours response times, address issues as needed, and participate in the on-call rotation as necessary.
• Maintain cleanliness and curb appeal, provide courteous and professional service to residents and prospects, and foster collaborative relationships with residents, other properties, and agencies.
• Conduct pre-move-in and post-move-out inspections and ensure timely, quality apartment turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
• Work with the property manager to ensure team and property compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss challenges and operations.
• Keep maintenance costs within the property budget and provide input on expenses for future budgets.
• Perform other duties as assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and a birthday holiday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED