Maintenance Supervisor
About The Position
The Maintenance Supervisor helps create an exceptional apartment community by leading the maintenance team and ensuring the community is clean, safe, well-maintained, and ready to welcome residents. The role includes monitoring the team’s budget, managing inventory, delegating work orders, ensuring apartments are move-in ready, maintaining compliance, and providing training and development opportunities for team members. The supervisor oversees daily maintenance operations, vendor partners, capital improvement projects, repairs, and preventative maintenance. They inspect vacant units before move-in, maintain buildings, grounds, amenities, and common areas, and respond to service requests. The position also participates in an on-call rotation for after-hours emergencies and may occasionally support resident events. The standard schedule is Monday through Friday, 8:00 AM to 5:00 PM. Compensation includes hourly pay, with eligibility for monthly renewal bonuses, quarterly performance bonuses, and quarterly resident satisfaction bonuses.
Requirements
- High school diploma or GED equivalent.
- At least 3 years of experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical.
- Valid driver's license.
- EPA certification.
Nice To Haves
- Prior supervisory or lead technician experience.
- CPO certification; required in some states.
Responsibilities
- Lead, schedule, and supervise the daily work of the maintenance team, ensuring high performance and accountability.
- Foster a team culture rooted in excellence, integrity, kindness, connection, and service.
- Supervise vendor partners and ensure their work is timely, safe, and meets company standards.
- Manage capital improvement projects, including obtaining bids, scheduling, and overseeing execution.
- Proactively identify and resolve service needs throughout the community.
- Maintain and execute quarterly preventative maintenance programs.
- Repair and oversee HVAC, plumbing, electrical, and other systems.
- Oversee unit-turn scheduling and execution to ensure apartments are move-in ready and meet quality standards.
- Personally inspect vacant units for cleanliness, functionality, and presentation before move-in.
- Implement and maintain a preventative maintenance plan for buildings and equipment.
- Keep grounds, amenities, and common areas clean, safe, and well-maintained.
- Support community curb appeal and appearance through daily attention.
- Participate in the scheduled on-call emergency service rotation.
- Respond to service requests in a timely, thorough, and professional manner.
- Follow OSHA and company safety guidelines, policies, and standards.
- Monitor the team’s budget, manage inventory, and delegate work orders.
- Ensure maintenance team members receive training and development opportunities.
Benefits
- Monthly renewal bonus program eligibility.
- Quarterly performance bonuses.
- Quarterly resident satisfaction bonuses.
- Career Path Program.
- Learning and Development support for career growth.
- Education reimbursement program for maintenance skills.
- Free dental insurance.
- Medical and vision coverage plans.
- Health and wellness incentives.
- 401(k) retirement match program.
- Paid time off, including the employee’s birthday.
- Paid sick time off.
- Pet insurance plans.
- Paid maternity, paternity, and adoption leave options.
- 24/7/365 telehealth access.
- Company-paid life insurance.
- Retirement planning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
