Maintenance Supervisor

The Ezralow Co.•Napa, CA

1d•Onsite

About The Position

First Pointe Management Group is hiring a full-time Maintenance Supervisor for a 138-unit apartment community in Napa, California. The role suits a seasoned, hospitality-minded leader who delivers attentive resident service and takes pride in maintaining a high-quality living experience. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with participation in an on-call rotation and responsibility for after-hours emergency calls. The Maintenance Supervisor assesses and completes work in make-ready units and responds to work orders, resident requests, and emergencies. The role requires technical repair expertise, sound prioritization and problem-solving, and strong customer service and communication. The supervisor also uses computer technology and databases and manages vendor-service calendars and capital-improvement projects.

Requirements

Extensive technical repair expertise, including HVAC, plumbing, electrical work, appliance maintenance, carpentry, and painting.
Strong prioritization, customer service, and communication skills.
Property-management experience at properties with more than 125 units.
Proficiency with computer technology, databases, and calendars.
Highly organized, able to work efficiently at a fast pace, and able to follow through.
Proactive approach to emergencies and after-hours calls.
High school diploma or equivalent.
Valid driver’s license, auto insurance, and reliable transportation.
At least 2–3 years of experience as a Maintenance Supervisor.
Experience supervising a staff of at least two employees.

Responsibilities

Assess and complete maintenance work in make-ready units and respond to work orders.
Address residents’ maintenance requests and provide excellent resident service.
Handle emergencies and after-hours calls as part of an on-call rotation.
Use initiative to prioritize tasks and proactively solve problems.
Use computer technology and manage databases.
Manage calendars for vendor services and capital improvement projects.
Supervise a maintenance staff of at least two employees.