Maintenance Supervisor - The Vineyards at Hammock Ridge

Greystar Management Services•Clermont, FL

5d•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure the community’s buildings, grounds, amenities, and common areas meet Greystar standards for cleanliness, appearance, safety, and functionality. The role is at a stabilized, 280-unit garden-style property and includes a Monday–Friday schedule with a rotating on-call schedule. The supervisor handles resident service requests and routine property upkeep; oversees apartment make-readies; establishes and monitors cleanliness and appearance standards; inspects team and vendor work; maintains supplies and inventory; completes preventive maintenance; supports budgeting and cost control; and helps ensure safety compliance. The position also requires courteous, responsive service to residents and other contacts. The hourly range is $28.00–$29.00. The position may be eligible for onsite bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off and holidays; onsite housing discounts when available; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Provide personal hand tools unless prohibited by state law; knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to identify and correct problems.
Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact, and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs for maintaining records and preparing information for managers.
Mathematical skills to perform basic arithmetic with whole numbers, decimals, and fractions for financial, administrative, and legal documents.
EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems, including testing system pressures or handling refrigerants.
Certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call duties during evenings, weekends, and holidays.

Nice To Haves

Property management system experience is preferred.

Responsibilities

Complete work orders arising from resident requests and routine upkeep by diagnosing problems and making repairs in accordance with policies, safety standards, and code requirements.
Oversee and complete apartment make-readies, including pre-move-out inspections, punch lists, vendor scheduling, supply procurement, maintenance work, and inspection of completed work.
Develop and maintain standards for the cleanliness and appearance of grounds, amenities, exteriors, vacant units, breezeways, curbs, signage, offices, garbage areas, parking lots, and common areas.
Periodically inspect work performed by service team members and develop corrective action plans as needed.
Inspect contractor, vendor, and service-provider work to verify quality, materials, services, scope, and specifications.
Maintain an adequate inventory of spare parts and maintenance materials, and coordinate ordering supplies and tools with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures described in the Policy and Procedure Manual.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when feasible, avoiding waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, keep Material Safety Data Sheets current and accessible, and stay current on OSHA and other safety requirements to support compliance.
Provide responsive customer service to residents and others, answer questions, respond sensitively to complaints, and complete assigned work orders efficiently and urgently.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: new hires start with 15 vacation days, 4 personal days, and 10 sick days; additional vacation accrues with tenure.
11 paid holidays.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite positions may be eligible for weekly, monthly, and/or quarterly bonus programs.