Maintenance Supervisor - The Vineyards at Hammock Ridge

Greystar•Clermont, FL
•$28 - $29•Onsite

About The Position

The Maintenance Supervisor oversees and performs technical and mechanical work to ensure that the interior and exterior of buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position is at a stabilized garden-style property with 280 units. The regular schedule is Monday through Friday, with a rotating on-call schedule; the role also requires flexibility to take calls during evenings, weekends, and holidays. The supervisor handles resident service requests and routine community maintenance, manages apartment make-ready work, sets appearance and cleanliness standards, inspects team and vendor work, maintains supplies, and completes preventive maintenance. The role supports budgeting and cost control, leads safety compliance activities, and provides responsive, respectful customer service to residents and colleagues. The hourly range is $28.00–$29.00. Additional compensation may include performance-based bonus programs, subject to eligibility and program terms.

Requirements

  • High school diploma, GED, or related experience and training.
  • Experience in property management maintenance, building maintenance, or a related trade.
  • Provide own hand tools unless prohibited by state law, and demonstrate safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
  • Ability to apply logical thinking to define and correct problems.
  • Customer service and interpersonal communication skills to interact effectively with residents, clients, team members, and other business contacts, respond courteously, and remain calm when resolving customer problems.
  • Ability to read, write, and communicate effectively, represent company management in a support capacity, serve as a first point of contact for internal team members and external visitors, and answer questions about departmental operating policies.
  • Proficiency with internet, word processing, spreadsheet, and database management programs to maintain records and provide information for the manager.
  • Mathematical skills to perform basic operations with numbers, decimals, and fractions for financial, administrative, and legal documents.
  • EPA Type I and II or Universal certification if the position requires work on sealed HVAC systems involving system-pressure testing or refrigerant handling.
  • Certifications required by applicable state and local jurisdictions.
  • Valid driver’s license to operate a golf cart on the property, if applicable.
  • Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Ability to work indoors and outdoors in all weather conditions.
  • Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Ability to travel locally as needed for business meetings, training, or other job responsibilities.
  • Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Nice To Haves

  • Property management system experience is preferred.

Responsibilities

  • Diagnose and repair issues reported in resident work orders and perform routine community upkeep in accordance with policies, procedures, safety standards, and applicable codes.
  • Oversee and complete apartment make-ready work, including pre-move-out inspections, creating maintenance punch lists, scheduling vendors, obtaining supplies, completing maintenance, and inspecting finished work.
  • Develop and maintain standards for the cleanliness and appearance of grounds, amenities, building exteriors, market-ready apartment interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
  • Periodically inspect work performed by service team members and develop corrective action plans when needed.
  • Inspect contractors’, vendors’, and other service providers’ work to confirm it meets required quality standards, scope, and specifications.
  • Maintain an adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
  • Complete monthly preventive maintenance procedures described in the Policy and Procedure Manual.
  • Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
  • Support cost-control programs by repairing parts when feasible, avoiding waste, and using tools and equipment correctly.
  • Conduct scheduled Greystar safety meetings, maintain accessible and current MSDS sheets, and stay current on OSHA and other safety requirements to support compliance.
  • Provide respectful and responsive customer service, answer questions, address maintenance complaints sensitively, and complete assigned work orders efficiently and urgently.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional vacation accrual with tenure; and a birthday day off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions, subject to eligibility.
  • Benefits are offered to full-time employees; compensation and benefits for union and prevailing-wage roles may vary due to collective bargaining agreements or local governing authority.
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