Maintenance Supervisor

Pratum Companies • Baltimore, MD

4d • $30 - $35

About The Position

The Maintenance Supervisor works with the on-site team to manage maintenance staff and repairs, maintain the property, and ensure apartments are ready for move-in. The role oversees maintenance projects, preventative maintenance, vendor relationships, contractor performance, expenses, and the daily work and development of a maintenance team of two to three employees. It also supports customer service and curb appeal while ensuring compliance with local, state, and federal housing rules.

The role requires broad residential building-systems knowledge, including plumbing, electrical, HVAC, carpentry, and systems such as boilers, chillers, cooling towers, air handlers, condensing units, and roof fans. The supervisor uses maintenance-related programs and office software, manages multiple projects, and must be available for a flexible schedule that can include evenings, weekends, emergencies, on-call work, and occasional overtime. The position is non-exempt, with an anticipated hourly pay range of $30–$35. It may be eligible for discretionary or performance-based bonuses and overtime for hours worked in excess of 40 per week.

Requirements

• At least three years of experience in residential property management or a related field.
• Experience supervising others in a residential setting.
• Excellent knowledge of plumbing, electrical, HVAC, and carpentry.
• Extensive knowledge of residential building systems, including boilers, chillers, cooling towers, air handlers, condensing units, and roof fans.
• Experience with preventative maintenance for residential units.
• CFC Type II certification.
• Professional building-system licenses may be required depending on the assigned property.
• Proficiency with maintenance-related programs, Microsoft Word, Excel, email, and web searches.
• Basic computer and Internet knowledge; ability to use Outlook and OneSite; intermediate knowledge of Microsoft Word and Excel.
• Excellent written and verbal communication, including proofreading skills.
• Ability to manage multiple projects and assignments from a variety of staff and volunteers.
• Strong interpersonal skills in person, by phone, and by email, with a high level of professionalism.
• Ability to accomplish projects with little supervision and demonstrate a can-do attitude and commitment to high-quality results and customer service.
• Ability to work a flexible schedule, including evenings, weekends, and emergencies.
• Ability to read and write English fluently, accurately perform intermediate mathematical functions, and understand and use all on-site resident-management software functions.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver up to 50 pounds independently and 100 pounds with assistance.

Nice To Haves

• Previous experience with pool service and landscaping work.
• Professional building-system licenses.

Responsibilities

• Work with the on-site team to manage maintenance staff and repairs and ensure upkeep of the property.
• Manage the make-ready process so apartments are prepared for move-in in a timely manner.
• Initiate, perform, and oversee projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements and services, and solicit bids from qualified contractors.
• Manage expenses in accordance with owner goals, seek to minimize costs through proposals and price negotiations, and participate in budgeting.
• Develop and maintain vendor relationships, negotiate pricing, and collaborate on the approved vendor list.
• Supervise and support the maintenance team of two to three employees, identify training and development opportunities, and hold the team accountable for building and work-area conditions.
• Direct the preventative maintenance program and ensure timely completion and thorough documentation.
• Adhere to local, state, and federal housing rules.
• Build and motivate a team focused on customer service and curb appeal.
• Work on call and occasional overtime hours.
• Maintain a commitment to ongoing personal development and career growth through career-path activities and external resources as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Prescription drug program.
• Paid vacation and holidays.
• Paid personal and sick leave.
• Company-paid life insurance.
• Company-paid AD&D insurance.
• Company-paid short-term disability.
• Company-paid long-term disability.
• Supplemental life insurance.
• Dependent supplemental life insurance.
• Educational assistance.
• Financial planning.
• Retirement savings plan with company matching.
• Potential eligibility for discretionary and/or performance-based bonuses.
• Overtime pay for hours worked in excess of 40 per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed