Maintenance Supervisor

Roberts Resorts•Willis, TX

About The Position

The Maintenance Supervisor is responsible for ensuring the smooth operation of upkeep and repair activities and keeping facilities in good, safe condition. The role requires technical knowledge across multiple trades, including carpentry and plumbing, as well as leadership and administrative skills such as scheduling. The supervisor maintains the integrity of community structures and supports a well-maintained living environment for community members, visitors, and team members. The position leads maintenance staff, plans and distributes daily work orders, oversees property maintenance and improvement plans, and assists with quarterly inspections. It also includes maintaining supplies, tools, and equipment; documenting work and projects; addressing maintenance and safety issues promptly; and training staff on procedures, safety standards, and workmanship. The role requires availability for on-call and after-hours emergencies and the ability to work independently and as part of a team.

Requirements

High school diploma or GED.
At least 3 years of general maintenance experience, preferably in a campground, resort, or residential housing setting.
Proven experience as a maintenance supervisor or in a similar role.
Superior customer service skills and strong attention to detail.
Experience with building and maintenance systems and knowledge of heating, plumbing, light electrical work, basic carpentry, painting, and other general maintenance in a residential community setting.
Proficiency operating hand tools, power equipment, and commercial machinery.
Ability to provide legible written reports.
Ability to work independently and as part of a team.
Ability to troubleshoot problems and take appropriate action.
Ability to work on-call and be available for after-hours emergencies.
Valid driver’s license and good driving record.
Demonstrated leadership, problem-solving, time-management, and adaptability skills.
Commitment to quality and safety, including adherence to industry best practices, regulatory requirements, and safety protocols.
Ability to conduct quarterly property inspections with a consistent score of 95%–100%.
Ability to maintain accurate daily and weekly checklists and quarterly project reports.

Responsibilities

Maintain the integrity of physical structures, meet safety standards, and ensure a well-maintained environment for community members, visitors, and team members.
Inspect the community daily to ensure it meets the Company’s curb appeal standards for show quality.
Anticipate, identify, and resolve maintenance issues in a timely manner.
Plan and distribute daily work orders to maintenance staff.
Lead ongoing property maintenance and improvement plans and assist with quarterly inspections.
Maintain a clean work area, tools, and equipment; obtain, care for, maintain, and inventory property- or management-company-owned supplies and equipment.
Address maintenance concerns promptly and uphold high standards for community upkeep.
Follow proper safety techniques and immediately report equipment malfunctions, injuries, accidents, or other safety issues.
Report unusual or extraordinary circumstances regarding the property or residents.
Train maintenance staff on procedures, safety standards, and workmanship.
Complete daily and weekly maintenance checklists and quarterly reports documenting work and projects.
Conduct quarterly property inspections, identify deficiencies, and implement corrective actions.
Compile quarterly reports and analyze trends to inform future maintenance planning.

Benefits

Medical, dental, and vision insurance
Employer-paid life insurance
Voluntary short-term disability, long-term disability, accidental, and critical illness coverage
PTO and 11 paid holidays
401(k)
401(k) matching
Inclusive community workplace
Complimentary stay at the company’s resorts

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