Maintenance Supervisor, Multifamily
About The Position
The Maintenance Supervisor provides maintenance support and is accountable for delivering on commitments to residents, including quality move-ins, resident satisfaction, quality and timely service, and personal attention. The role responds to resident service requests and helps Cushman & Wakefield deliver superior customer service. The position prepares apartments for occupancy, performs resident-requested and preventative maintenance, maintains grounds and shared amenities, and follows applicable housing laws, codes, safety policies, and procedures. It also includes responding to on-call emergencies as required, documenting preventative maintenance, reporting budget-affecting maintenance issues to the manager, and attending required training. The position operates in a professional office environment and regularly requires travel outside between properties and buildings in varying weather conditions. The employee may travel up to 10% of the time.
Requirements
- At least 3 years of related experience.
- High school diploma, GED, or education from a trade, technical, or vocational school.
- EPA 608 certification, minimum Type II; CPO or a locally required city certificate may also be required.
- Valid driver's license.
- Ability to work any shift Sunday through Saturday to support business needs.
- Knowledge of safe use of cleaning agents and equipment used for job duties.
- Ability to perform basic arithmetic and compute rates, ratios, and percentages, and to prepare and interpret bar graphs.
Responsibilities
- Prepare market-ready apartments, which may include painting, carpet cleaning or repair, general repairs, and housekeeping.
- Complete resident service requests in a timely manner.
- Perform maintenance tasks involving areas such as plumbing, pool maintenance, air conditioning, heating, carpentry, appliances, electrical work, painting, caulking, snow removal, scheduling, and life safety.
- Maintain grounds, pools or hot tubs, common areas, and dog parks, keeping them clean and free of trash, debris, and safety issues.
- Perform on-call emergency procedures as required.
- Report maintenance issues that affect the budget, including life safety issues, vacant repairs, property damage, and common-area needs, to the manager.
- Schedule and perform preventative maintenance and record those activities.
- Follow applicable state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
- Attend and participate in training programs required by Cushman & Wakefield and local city and state jurisdictions.
- Provide superior customer service and represent the company professionally.
- Follow Cushman & Wakefield safety policies and procedures.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs generally including flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance, along with paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
