Maintenance Supervisor

Related•River Forest, IL

About The Position

The Maintenance Supervisor helps keep the community’s buildings and grounds safe, functional, and inviting, while supporting a dedicated team that provides service to residents. The work includes completing maintenance requests, preparing vacant units for occupancy, inspecting property systems and grounds, and performing or coordinating repairs and preventative maintenance. The role also includes responding to emergencies and participating in an on-call rotation. The posting describes the work under the title “Maintenance Technician” in its introductory section, while the listed role title is “Maintenance Supervisor.”

Requirements

  • At least 3 years of experience in general maintenance.
  • Schedule flexibility, including the ability to work weekends when necessary to meet property maintenance demands.
  • Ability to respond to emergencies and participate in an on-call rotation as needed.
  • Strong skills in HVAC, plumbing, carpentry, painting, and electrical and appliance repairs.
  • General knowledge of Microsoft Office.
  • Ability to lift and move up to 50 pounds.
  • High school diploma or equivalent.
  • Dedication to exceeding expectations, leading by example, and providing exceptional service.
  • Accountability and reliability, including ownership of projects and outcomes, attention to detail, resilience, proactive problem-solving, and commitment to learning and development.
  • Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.
  • Willingness to accept feedback and continuously improve.
  • Commitment to teamwork, collaboration, reliability, and doing the right thing.
  • Personal appearance and dress compatible with company standards.

Nice To Haves

  • At least 2 years of direct supervisory experience.
  • Experience with RealPage OneSite or similar property management software.
  • Affordable housing experience.
  • Certification in a related trade.

Responsibilities

  • Complete service requests in a timely manner and interact with residents to ensure their needs are met.
  • Prepare vacant units to occupancy standards within established time frames.
  • Inspect property mechanical systems and grounds, and promptly address safety issues with management.
  • Perform routine plumbing, electrical, and carpentry repairs.
  • Clean and maintain common areas and grounds.
  • Assist with emergency repairs as directed by supervisors and participate in an on-call rotation for emergency maintenance.
  • Maintain an inventory of maintenance supplies and report shortages.
  • Conduct routine preventative maintenance in partnership with the supervisor.
  • Perform other duties as assigned.

Benefits

  • 19 or more days of paid time off.
  • Choice of medical, vision, and dental options.
  • Life insurance and an Employee Assistance Program.
  • 401(k).
  • Flexible Spending Account (FSA) and Health Savings Account (HSA).
  • Employer-paid life and AD&D insurance.
  • Paid leave and disability programs.
  • Mental health resources, including counseling.
  • Fertility benefits, including surrogacy and adoption assistance.
  • Paid time off to volunteer and charitable donation matching.
  • Learning and training programs.
  • Tuition and certification reimbursement.
  • Internal advancement opportunities.
  • Annual performance bonus.
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