Newbury Flats - Maintenance Supervisor

Engage Management•St Charles, MO
•Onsite

About The Position

Newbury Flats Apartments is seeking a skilled Maintenance Supervisor to preserve the beauty and functionality of the property and help provide residents with a comfortable, well-maintained community. The role leads maintenance, custodial, and grounds teams; responds to work orders and make-ready needs; and oversees preventive maintenance, supplies, equipment, vendors, and safety compliance. The supervisor reports to the Property Manager and is a non-exempt hourly position paying $23.00–$26.00 per hour, depending on experience. The position is full-time and performed in person at Newbury Flats Apartments.

Requirements

  • High school diploma or GED, plus 3–5 years of related experience or training, or an equivalent combination of education and experience.
  • Valid driver's license and ability to drive to daily activities.
  • Experience managing a diverse workforce, including managing conflict, providing direction, and driving results through staff performance management.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to communicate effectively with customers one-on-one or in groups.
  • Ability to apply common sense to carry out detailed instructions and resolve standardized problems involving a few concrete variables.
  • HVAC certification.
  • Ability to frequently sit, stoop, kneel, crouch, or crawl; frequently lift or move up to 50 pounds and occasionally over 100 pounds; and climb ladders.

Responsibilities

  • Manage inventory, ordering, and delivery of supplies and equipment for maintenance, custodial, and grounds teams under the direction and approval of the Property Manager.
  • Respond promptly to work order requests, make-readies, and related tasks.
  • Schedule and perform preventative maintenance.
  • Ensure OSHA standards and company safety policies are followed.
  • Fulfill on-call responsibilities.
  • Schedule and directly supervise in-house and vendor work.
  • Schedule product review appointments to avoid drop-in sales calls.
  • Research and evaluate products used in community maintenance and upkeep.
  • Analyze and resolve work problems or assist team members in doing so.
  • Initiate or suggest plans to motivate the team toward work goals.
  • Maintain the supply and upkeep of all company-required tools.
  • Report unusual or extraordinary circumstances regarding the community or residents.
  • Communicate with vendors and contractors about scheduling, billing, vendor relations, and certificates of insurance.
  • Ensure maintenance, custodial, and grounds personnel maintain required uniforms, professional appearance, and attitude.
  • Respond courteously and efficiently.
  • Maintain thorough knowledge of company policies and procedures.
  • Seek educational opportunities and self-improvement for personal growth and development.
  • Plan, assign, and direct work; appraise performance; reward and discipline team members; and address and resolve complaints in accordance with company policies and applicable laws.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
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