Maintenance Supervisor
About The Position
Indigo Real Estate is seeking an enthusiastic, service-oriented Maintenance Supervisor who takes initiative and ownership in a fast-paced work environment. The role supervises the property's physical condition and appearance, including grounds, interiors, and exteriors, and coordinates maintenance operations, service requests, unit turnovers, inventory, vendors, contracts, and warranties. The supervisor also provides leadership and ongoing training to maintenance staff and may perform minor and routine maintenance and repairs. The position requires strong customer service, multitasking, critical-thinking, communication, and record-keeping skills, along with the ability to use sound judgment and respond appropriately to urgent situations. Physical aspects include heavy lifting, carrying, transporting and handling maintenance equipment and appliances; standing and walking for extended periods; and bending, kneeling, stooping, climbing, and balancing. Some weekend and holiday work is required, as is on-call availability for emergencies. High-rise or mid-rise apartment experience is preferred.
Requirements
- At least 3–5 years of experience in property maintenance.
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to exercise quick and accurate judgment and maintain confidentiality.
- Effective conflict-resolution and customer-service skills.
- Ability to prioritize numerous requests and incoming information and assign an appropriate response and urgency.
- Ability to set priorities and multitask with diligence.
- Current driver's license and proof of automobile insurance.
- Ability to perform the physical aspects of the job, including heavy lifting and carrying; transporting and manipulating maintenance equipment and appliances; extended standing and walking; bending, kneeling, stooping, climbing, and balancing.
- Availability for some weekend and holiday work and on-call emergency response.
Nice To Haves
- Experience in high-rise or mid-rise apartment buildings.
- Bachelor's degree.
- Working knowledge of Yardi or other property management software.
Responsibilities
- Supervise maintenance of the property's physical condition and appearance, including grounds, interiors, and exteriors.
- Organize, coordinate, and manage maintenance operations, including curb appeal, timely service requests, unit turnover and make-ready schedules, and cost-effective inventory control and ordering.
- Ensure service requests are completed daily.
- Generate and manage an effective on-call schedule and perform after-hours emergency maintenance as required.
- Assist with and lead punch-list work for vacated units, ensure units meet company and ownership standards for move-in readiness, and reinspect units after make-ready work to assess quality.
- Obtain bids and negotiate prices with vendors and contractors as necessary.
- Manage and maintain contracts and warranties.
- Diagnose and perform minor and routine maintenance and repairs in a timely and professional manner.
- Provide ongoing training and leadership to maintenance staff.
Benefits
- Competitive salary and performance incentives.
- Full benefits package for full-time employment upon meeting eligibility requirements.
- Medical, dental, and vision coverage.
- Medical flexible spending account.
- Life insurance.
- 401(k) retirement savings plan with employer match.
- Vacation time.
- Sick and safe leave.
- Paid holidays.
- Additional employee resource programs.
- Personal time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
