Maintenance Supervisor

Military Spouse Corporate Career Network•Winston-Salem, NC

About The Position

The Maintenance Supervisor is responsible for maintaining company equipment, processes, and facilities through preventative maintenance, root cause analysis, troubleshooting, and effective use of internal and external resources. The role provides full maintenance support and coordinates with departments to plan, schedule, and complete scheduled and unscheduled work. It also communicates work progress, projects, improvements, resource needs, and activities to support departmental alignment. The supervisor selects, supervises, and develops maintenance personnel; manages work orders and the CMMS; allocates resources to minimize backlog and downtime; and oversees contractors to ensure work meets contractual scopes and company policies. The role uses building automation and other computer-based tools to monitor and troubleshoot critical systems, collaborates with management and technical teams to resolve problems and improve facilities and equipment, and works within budget while ensuring compliance with company policies and procedures. This position participates in hiring, provides ongoing coaching and career development, completes performance reviews, recommends salary increases, and contributes to departmental budgeting and expense control. A high school diploma is required, along with at least 3–5 years of experience leading a maintenance group. Prior manufacturing experience, mechanical and electrical troubleshooting capability, communication and organizational skills, and the ability to teach and develop team members are required. PLC programming experience, experience in an ISO/FDA-regulated environment, and OSHA knowledge are preferred. The employee must be able to work extended hours when required and hold a valid state driver’s license.

Requirements

  • High school diploma.
  • At least 3–5 years of experience leading a maintenance group.
  • Prior manufacturing experience.
  • Demonstrated mechanical and electrical troubleshooting capability.
  • Demonstrated ability to teach and develop maintenance team members.
  • Good communication and organizational skills.
  • Ability to work extended hours when required.
  • Valid state driver’s license.

Nice To Haves

  • PLC programming training and practical experience.
  • Experience in an ISO/FDA-regulated environment.
  • OSHA knowledge.

Responsibilities

  • Provide maintenance support for company equipment, processes, and facilities.
  • Coordinate with departments to plan, schedule, and complete scheduled and unscheduled maintenance.
  • Communicate progress on work, projects, improvements, resource needs, and activities.
  • Select, supervise, and develop maintenance personnel.
  • Manage the CMMS, ensuring work is documented promptly and user access levels are updated.
  • Allocate resources to minimize work-order backlog and manage work-order priorities and assignments.
  • Develop maintenance practices and procedures, including preventative maintenance, to reduce downtime.
  • Manage maintenance contractors and ensure work meets contractual scopes and company policies and procedures.
  • Use building automation and other computer-based tools to trend and troubleshoot critical systems and support uptime.
  • Collaborate with management, engineering, operations, and quality personnel to resolve maintenance problems and recommend improvements.
  • Work within budget and use organizational resources efficiently.
  • Ensure the Maintenance Department complies with company policies and procedures.
  • Identify staffing requirements, participate in hiring, interview applicants, and recommend hires.
  • Coach, guide, and provide feedback to team members; maintain and update career development plans.
  • Complete employee performance appraisals and reviews and recommend salary increases to management and HR.
  • Contribute to departmental budgeting and monitor and control expenses throughout the year.

Benefits

  • Generous paid time off.
  • Paid breaks.
  • Annual bonus.
  • 401(k) with company match.
  • Health insurance with multiple plans.
  • Paid short-term and long-term disability.
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