Maintenance Supervisor - South Palm, Daly City

Greystar•Daly City, CA

1d•Onsite

About The Position

Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality. This role involves assisting with and completing work orders generated from resident requests for service, as well as routine upkeep on the community. It includes diagnosing and repairing defects, managing the "make-ready" process for vacant apartments, and developing standards for the community's appearance. The position also involves inspecting work performed by team members and contractors, maintaining inventory, completing preventative maintenance, supporting cost-cutting measures, conducting safety meetings, and demonstrating strong customer service skills.

Requirements

5+ years of related experience
Experience in the management of a team of less than 10
An inability to use Excel is a stated requirement.
No major renovation experience is a stated requirement.

Nice To Haves

Spanish-speaking bilingual candidates preferred.

Responsibilities

Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications as required.
Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.
Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety-related laws and requirements to ensure community compliance.
Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.

Benefits

Full housing
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Birthday off after 1 year of service!
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.