Maintenance Supervisor

Associated Asset Management (AAM)•Queen Creek, AZ
•Onsite

About The Position

Ovation at Meridian is a residential community with resort-style amenities, social spaces, fitness and wellness areas, and outdoor spaces. The Maintenance Supervisor is responsible for maintaining and overseeing the upkeep of buildings, building systems, common areas, amenities, and other physical assets to support a safe, welcoming, and exceptional resident experience. The role partners with the Community Manager, oversees maintenance staff, coordinates preventive maintenance and repairs, works with vendors, and serves as the first point of contact for on-call emergencies during evenings and weekends.

Requirements

  • Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, drywall, welding, and other maintenance skills needed to complete work orders.
  • Ability to communicate effectively orally and in writing, maintain work logs, and establish and maintain cooperative working relationships.
  • Ability to gather information, analyze it, seek input, and make sound decisions.
  • Exceptional customer service and follow-through skills.
  • Familiarity with maintenance contracts and working with outside vendors.
  • General knowledge and understanding of budget management.
  • High attention to detail.
  • Ability to organize and manage multiple priorities.
  • Computer and internet proficiency.

Responsibilities

  • Partner with the Community Manager to maintain building systems and common elements to expected standards.
  • Oversee compliance with City, State, Federal, and OSHA codes and permit requirements.
  • Manage preventive maintenance schedules, including performance, scheduling, review, and record keeping.
  • Perform regular maintenance on building systems according to the preventive maintenance schedule.
  • Identify maintenance needs and repairs proactively, and manage the bid process to ensure timely completion of work.
  • Interact professionally and courteously with owners, leasing agents, residents, and vendors.
  • Follow up with homeowners and residents regarding service issues and advise the management team of interaction outcomes.
  • Oversee maintenance staff.
  • Serve as the first point of contact for on-call emergencies during evenings and weekends.
  • Perform other related duties as directed.
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