Maintenance Supervisor - Axle

Greystar•Seattle, WA

19d•$30 - $42•Onsite

About The Position

Greystar is hiring an experienced Maintenance Supervisor for Axle. The role oversees and performs technical and mechanical work to ensure the community’s interiors, exteriors, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The supervisor provides customer service, manages service work and vendors, helps oversee up to five employees, and assists with budgeting for routine maintenance and capital projects. The role includes diagnosing and repairing maintenance issues, preparing vacant apartments for leasing and move-ins, establishing property cleanliness and appearance standards, inspecting work completed by team members and outside providers, maintaining inventory, and completing preventive maintenance. The position also supports cost control and safety compliance, including conducting safety meetings and keeping required safety information accessible. The position requires work both indoors and outdoors in varied weather and a flexible schedule that includes taking calls during evenings, weekends, and holidays. Local routine travel may be required. The hourly range is $30.25–$42.00. Compensation may vary based on business requirements, experience, skills, and geographic location.

Requirements

High school diploma, GED, or related experience and training.
Experience in property management maintenance, other building maintenance, or a related trade.
Vast maintenance management experience in multifamily housing.
Knowledge of hot water heater repair and maintenance and basic carpentry.
Knowledge and skill in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Customer service and interpersonal communication skills to interact effectively and courteously with residents, clients, team members, and other business contacts, including when resolving customer problems.
Ability to read, write, and communicate effectively and answer questions about department operating policies.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Mathematical skills to perform basic arithmetic and work with financial, administrative, and legal documents.
Must provide own hand tools unless prohibited by State law.
EPA Type I and II or Universal certification if the position requires working on sealed HVAC systems to test system pressures or handle refrigerants.
Certifications required by applicable State and Local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Ability to work a flexible schedule, including taking calls during evenings, weekends, and holidays.

Nice To Haves

Property management system experience, such as Yardi or OneSite.
Knowledge of hot water heater repair and maintenance is highly desired.

Responsibilities

Complete resident-requested work orders and routine community maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Oversee and complete the apartment make-ready process, including inspections, preparing work lists, scheduling vendors, obtaining supplies, completing maintenance, and inspecting finished work.
Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, apartment interiors, common areas, and other community spaces.
Periodically inspect work completed by service team members and develop corrective action plans as needed.
Inspect contractors’, vendors’, and other service providers’ work to verify that work, materials, and services meet quality standards and specifications.
Maintain adequate inventory of spare parts and maintenance materials and coordinate supply and tool orders with the Community Manager within budget guidelines.
Complete monthly preventive maintenance procedures.
Assist the Community Manager with budgets for routine repairs, maintenance, and capital projects.
Support cost-control programs by repairing parts when possible, reducing waste, and using tools and equipment correctly.
Conduct scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay current with OSHA and other applicable safety requirements.
Provide respectful, responsive customer service to residents, team members, and others, handling questions, complaints, and assigned work orders efficiently and urgently.
Manage outside vendors and follow up on warranties by email and phone.
Supervise up to five employees and delegate and complete resident work orders in a timely manner.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discounts at Greystar-managed communities, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.