Maintenance Supervisor, SFR
512Financial•Dallas, TX
•$65,000 - $75,000•Onsite
About The Position
The Maintenance Supervisor leads the regional maintenance dispatch team for a single-family residential property portfolio, ensuring work orders are completed on time, within budget, and to quality standards. The role supports homes meeting company standards and provides tenants with a safe and enjoyable place to live. The position is based on-site at the client's Dallas, Texas office, with standard workdays Monday through Friday.
Requirements
- At least 3 years of experience in single-family or multifamily maintenance.
- At least 2 years of customer service and call center management experience.
- Comfort using Outlook, Excel, Word, PowerPoint, and similar Microsoft tools.
Nice To Haves
- Bachelor's degree in a related field.
- EPA, Lead, and Asbestos certifications or licenses.
Responsibilities
- Lead and supervise the maintenance dispatch team in the assigned region.
- Train new hires during onboarding and provide recurring training to current staff.
- Keep timelines, costs, and quality on target across work orders.
- Report regularly to management on regional budgets and performance.
- Work with supply chain teams to expand the vendor base in markets where needed.
- Check in weekly with Field Maintenance Managers to align on field staff KPIs.
- Ensure work orders meet high-urgency, priority, and safety requirements.
- Take charge of escalated maintenance work orders in the region.
- Own all staff responsibilities.
- Promote internal field performance by assigning 70% of work orders to field staff.
- Assist with projects and additional duties as requested.
Benefits
- Competitive compensation.
- Benefits.
- Development opportunities.
- Flexible, empowering culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
