Maintenance Supervisor

Avenue5 Residential, LLC • Caldwell, ID

5d • $26 - $27

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards, local, state, and federal regulations, and the company risk management program. The role also contributes to and adheres to the property budget.

The supervisor works with and mentors the maintenance team to complete service requests, unit make-readies, inspections, repairs, and preventive maintenance. They help oversee property emergencies and on-call maintenance, maintain safety, cleanliness, and curb appeal, coordinate with residents and property leadership, and manage suppliers and contractors in accordance with company policy.

Requirements

• High school diploma or equivalent.
• At least three years of experience in property management or a directly related field.
• General maintenance and carpentry skills.
• Maintain a valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain a professional appearance and comply with the prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Work with the maintenance team to complete daily maintenance tasks, service requests, and unit make-readies to required standards.
• Review and track service request progress and identify recurring maintenance issues.
• Respond promptly and professionally to maintenance-related issues in accordance with company policies and practices.
• Perform maintenance and repair work involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
• Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
• Perform preventive maintenance involving areas and equipment such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
• Ensure work orders are accurate and completed on time to company standards and resident satisfaction.
• Inspect property grounds, buildings, and common-area amenities daily for safety, cleanliness, and maintenance needs.
• Oversee and assist with property emergencies, including snow and other inclement weather, fires, and floods.
• Communicate maintenance issues promptly with the property manager and maintenance supervisor.
• Promote safety and risk management in accordance with applicable laws, regulations, and company rules.
• Help monitor emergency and after-hours on-call response times, address issues as needed, and participate in the on-call rotation when necessary.
• Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
• Build positive, active, and collaborative relationships with residents, other properties, and associated agencies.
• Conduct pre-move-in and post-move-out apartment inspections and ensure timely, quality unit turns.
• Mentor the maintenance team and promote professional conduct and appearance.
• Administer the company risk management program.
• Complete special projects assigned by the maintenance supervisor or property manager.
• Solicit suppliers and contractors when work is needed and monitor their compliance with company policy.
• Work with the property manager to maintain compliance with company, ownership, state, and federal policies and standards.
• Walk the property weekly with property leadership to discuss property challenges and operations.
• Keep maintenance costs within the property budget and provide input on future budget expenses.
• Perform other duties assigned by property leadership.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Basic life insurance.
• Matching 401(k) contributions.
• Paid time-off plan including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring and professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.
• $1,000 hiring bonus, with $500 paid after 30 days of employment and $500 after six months.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED