Maintenance Supervisor

ZRS•Kissimmee, FL

12d

About The Position

The Maintenance Supervisor supports resident retention by providing skilled, efficient, and professional service. Reporting directly to the Property Manager, this role is responsible for the overall maintenance of the property, including service requests, apartment turns, common areas, pools or Jacuzzis, maintenance shops, records, and preventive maintenance. The supervisor trains maintenance employees, coordinates with vendors and contractors, helps manage the maintenance budget, and supports other properties when requested. The position also requires compliance with EPA and Fair Housing requirements, along with on-call and weekend work as determined by the Property Manager.

Requirements

Valid driver's license, acceptable driving record, and proof of automobile insurance coverage.
Effective time-management skills and attention to detail.
Ability to adapt to change in a composed manner.
Ability to respect and maintain confidentiality.
Maintenance experience and knowledge of plumbing, electrical systems, HVAC, and appliances.
Ability to lift heavy objects.
Ability to communicate clearly with residents.
Ability to work cooperatively in a team environment.
Willingness to work on-call hours and weekends as determined by the Property Manager and incorporated into the work schedule.
Willingness to travel for training and education seminars.

Nice To Haves

HVAC certification; if required at a specific property, certification must be obtained within 90 days of the employment start date.

Responsibilities

Provide prompt and efficient service-call responses in accordance with the service policy.
Provide on-call service as determined by the Property Manager.
Schedule apartment turns and turn vacant units within three to five business days.
Perform light electrical, plumbing, carpentry, and masonry repairs.
Help maintain common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing.
Maintain pools and/or Jacuzzis.
Keep maintenance shops efficient, safe, and organized.
Train other maintenance employees.
Assist the Property Manager in selecting vendors.
Keep accurate records of key property information, including water shut-offs, sewer clean-outs, house meters, water meters, and irrigation meters.
Work with the Property Manager to establish an ongoing preventive maintenance program.
Conduct weekly community light inspections.
Inspect and approve outside contractors’ work and ensure proper insurance requirements are met before hiring a contractor.
Help maintain and enhance the property’s aesthetic appeal.
Assist with implementing and adhering to the maintenance budget.
Help other ZRS Management properties as requested by the Property Manager.
Walk move-outs with the Property Manager to determine repair costs and apartment-turn timelines.
Video-record move-outs involving charges or unit damage.
Review the Detailed Outstanding Service Request Report daily with the Property Manager.
Maintain all required logbooks.
Ensure EPA requirements are met and comply with Fair Housing requirements and laws.
Order maintenance supplies.
Implement the Area Assignment Program.