Maintenance Supervisor-Links at Citiside

Radco Companies•Charlotte, NC
•Onsite

About The Position

RADCO is seeking an experienced multifamily maintenance professional with leadership skills to supervise maintenance operations at Citiside. The role supports the company’s team-member-first culture and high standards of service by developing and supporting the maintenance team, maintaining community operations, and responding to resident needs. Responsibilities include preventative maintenance, staffing and training, budget oversight, inventory and ordering, timely service request completion, and scheduled on-call emergency response. Local travel may be required, and the position involves substantial physical activity, including lifting and working on ladders and roofs.

Requirements

  • At least 3–5 years of multifamily maintenance experience.
  • HVAC/EPA certification: Type I and II or Universal certification for refrigerant recycling.
  • Proficiency in arithmetic and written and verbal communication.
  • Basic financial acumen and ability to read a budget.
  • Strong leadership skills and ability to manage multiple tasks while supporting a team.
  • Expertise in heating and air-conditioning, plumbing, electrical work, appliance repair, roofing repairs, and other general maintenance skills.
  • Knowledge of Federal, State, and Local Fair Housing laws, OSHA and EPA regulations, and company safety policies.
  • Valid driver's license; team members may need to use a personal vehicle for business-related purposes when a company vehicle or golf cart is unavailable. Mileage reimbursement is provided under company policy.
  • Ability to perform physical work involving constant movement, climbing stairs and ladders, lifting, balancing, walking, stooping, kneeling, crouching, crawling, handling materials, and using hands to handle and operate tools, objects, and controls.
  • Ability to work atop buildings or on roofs as needed.
  • Ability to carry, move, transport, position, install, remove, or continuously lift up to 75 pounds.
  • Ability to ascend and descend ladders and meet a ladder duty rating up to Type IAA (Extra Heavy Duty), rated for 375 pounds total weight, including the employee, clothing and PPE, and tools and supplies.

Nice To Haves

  • CPO certification.

Responsibilities

  • Build and/or maintain a preventative maintenance program to minimize emergency repairs and service repairs.
  • Recruit, hire, and train maintenance team members.
  • Assist in creating the community budget, forecast and maintain operational standards, and monitor maintenance expenses against the budget.
  • Ensure maintenance supplies and materials are stocked and select and order appropriate materials as needed.
  • Complete service requests within 24 hours unless extraordinary parts or labor are required.
  • Respond to resident requests and concerns calmly, supportively, and in a timely manner.
  • Perform scheduled on-call emergency service requests, responding immediately and arriving at the property within one hour after an after-hours emergency call.
  • Treat residents, vendors, coworkers, and supervisors with respect and professionalism.
  • Perform reasonable tasks consistent with fulfilling company objectives as part of the team approach.
  • Transport appliances, equipment, supplies, tools, and maintenance materials throughout the community and to other designated locations as needed.
  • Travel within the local market area when needed, including to purchase emergency parts or equipment, participate in training, or travel within the community when golf carts are unavailable.

Benefits

  • Competitive salary and quarterly pay-for-performance bonuses.
  • On-call and maintenance bonus incentives.
  • $50 per month cell phone allowance.
  • 100% of the employee portion of medical, dental, life, and AD&D insurance.
  • 401(k) retirement plan with 100% employer match up to 6% of gross pay.
  • Access to telemedicine and an Employee Assistance Program (EAP).
  • Paid maternity and parental leave.
  • Comprehensive wellness program, THRIVE.
  • Accrued paid time off immediately upon hire.
  • Employee housing discount.
  • Team-building, industry, and volunteer events.
  • Ongoing learning and development opportunities tied to personal and professional goals.
  • Ability to earn future designations required by industry standards, EPA regulations, OSHA requirements, and other applicable standards.
  • Mileage reimbursement in accordance with company policy.
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