Maintenance Supervisor

ProAmpac•Menasha, WI

About The Position

The Maintenance Supervisor leads maintenance and production teams in resolving issues that affect employee safety, productivity, and food safety. The role oversees maintenance work requests, scheduling, work orders, outage response, and follow-up on completed work. It promotes collaboration between maintenance and other departments, develops work instructions and training plans, and builds proficiency with the CMMS system. The supervisor also conducts performance reviews, audits safety, quality, and environmental housekeeping procedures, investigates incidents, and provides daily assignments and resources to maintenance team members while maintaining coverage across shifts. The position upholds company policies and procedures, including safety, Good Manufacturing Practices (GMP), Safe Quality Food (SQF), and continuous improvement requirements. It is responsible for personnel leadership, including resolving employee issues, coaching and evaluating employees, coordinating and documenting training, maintaining staffing schedules, recognizing contributions, and administering disciplinary actions fairly and consistently. The supervisor is expected to maintain confidentiality, communicate respectfully, promote diversity, and support learning, innovation, and continuous quality improvement.

Responsibilities

  • Lead maintenance and production teams in resolving issues affecting employee safety, productivity, and food safety using work requests, work orders, 5S principles, and training.
  • Maintain regulatory compliance through action plans and effective training, including OSHA, EPA, and DNR requirements.
  • Monitor work requests, work scheduling, and work order completion rates, and address outages as they arise.
  • Follow up on completed work and evaluate its timeliness and accuracy, addressing issues as needed.
  • Foster effective working relationships between maintenance and other departments.
  • Engage plant employees in collaborative efforts to resolve breakdowns and close work requests.
  • Lead the development of maintenance work instructions and support maintenance training plans.
  • Develop proficiency with the CMMS system.
  • Conduct performance reviews with the maintenance team.
  • Audit safety, quality, and environmental housekeeping procedures.
  • Perform incident investigations and file written reports and EHS alerts.
  • Provide daily work assignments and guidance and resources to maintenance team members.
  • Maintain employee schedules to ensure coverage of all shift work.
  • Resolve employee performance and behavioral issues through problem resolution and input from managers and/or Human Resources.
  • Coach team members on development and communicate issues to managers as needed.
  • Appraise employee performance and development and ensure unbiased probationary-period assessments.
  • Coordinate on-shift training and ensure proper documentation is completed.
  • Create, audit, and revise training processes and documentation as needed.
  • Motivate, engage, and recognize individuals for their contributions and performance.
  • Issue disciplinary actions fairly and consistently in accordance with policies.
  • Ensure timely completion and accuracy of weekly department staffing schedules.
  • Maintain a high level of confidentiality.
  • Comply with company procedures and policies, report or act on observed safety, quality, and food safety problems, and follow proper handling, labeling, storage, and use procedures for supplies and materials.
  • Maintain a neat and orderly work area and participate in learning and improvement activities.
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