Maintenance Supervisor

Bigos Management • Minneapolis, MN

9d • Onsite

About The Position

The Maintenance Supervisor works directly with onsite Maintenance Technicians to ensure work is completed accurately and promptly. The supervisor should be capable of performing all job functions and may assign duties to Maintenance Technicians or Groundskeepers as appropriate. The position supports The Whit & Ridgewood Arches and The Palmer in Minneapolis, Minnesota. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with on-call rotation every six weeks. Scheduled dates and hours may change at the employer’s discretion. The role requires pool operator and EPA certifications; a boiler license may also be required depending on the site and on-call site requirements. Required certifications are to be obtained within six months of hire.

The supervisor manages and develops the site maintenance and grounds team, delegates and monitors work, maintains building systems and inventory, coordinates repairs and vendor work, and responds to emergencies. The position involves work on property grounds, in apartment units and common areas, and on rooftops, with physically demanding tasks and exposure to varied conditions.

Requirements

• At least 5 years of experience as a Maintenance Technician in a residential apartment setting or equivalent experience.
• Certified Pool Operator’s license, required within 6 months of hire.
• Type II EPA Refrigerant Certification, required within 6 months of hire.
• Special Boiler’s License, required within 6 months of hire.
• Fluency in English and oral and written communication skills.
• Ability to use tact, diplomacy, and a clear, courteous manner when dealing with coworkers and the public.
• Decision-making, problem-solving, and time-management skills.
• Ability to handle multiple projects or tasks simultaneously with self-direction.
• Ability to manage, coach, and lead individuals.
• Ability to respond to on-call emergency calls within 30 minutes.
• Ability to work in a physically demanding environment, including frequent kneeling, lifting, pushing, pulling, and moving throughout the day; regular lifting of more than 20 pounds and frequent lifting of up to 80 pounds with assistance.
• Ability to navigate the property and building, including climbing stairs and walking hallways and common areas.

Nice To Haves

• 1–2 years of experience working as a maintenance supervisor or in another leadership position.

Responsibilities

• Manage and develop the maintenance and grounds team assigned to the site, ensuring employees are trained and managing performance using company Core Values and current job descriptions.
• Provide developmental activities to prepare staff for future assignments at Bigos.
• Delegate work among the maintenance team and ensure it is completed accurately and promptly, including work orders and apartment turns.
• Provide technical advice and guidance to the maintenance team.
• Monitor and maintain building systems, including HVAC, plumbing, and boilers, and perform site-level preventative maintenance.
• Communicate with the Zone Building Engineer and Maintenance Technician I about major site repairs, remodels, and capital projects.
• Coordinate identified work with vendors, including communication, bids, and scheduling.
• Order and maintain sufficient hand tools, parts, and supplies for a complete workshop area.
• Alert the Property Manager to unusual circumstances and high-priority issues requiring immediate attention.
• Attend relevant training and keep required certifications current; share training knowledge with the maintenance team.
• Comply with safety program requirements and promote workplace safety.
• Rotate on-call support and respond to emergency calls within 30 minutes.
• Maintain a positive and professional manner with residents, vendors, and the public.
• Attend required trainings and meetings and perform other duties assigned by the Property Manager.

Benefits

• Competitive benefit package, including employer HSA contribution starting the first of the month after hire.
• Eligible for monthly renewal bonuses.
• 401(k) plan with employer match.
• Ten paid holidays, with no waiting period to receive holiday pay.
• Generous paid time off (PTO) and rollover options.
• Volunteer time off (VTO) and additional company-sponsored volunteer opportunities.
• Company-paid life insurance, short-term disability, and long-term disability.
• Employee Assistance Program (EAP).
• Educational assistance options.
• Rent discount.
• Life Time Fitness membership discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed