Maintenance Supervisor

PeakMade Real Estate•Atlanta, GA

About The Position

The Maintenance Supervisor is responsible for maintaining operations at an assigned apartment community, including organizing service requests, managing the preventative maintenance program, complying with safety standards, and providing customer service. The role combines hands-on repairs and maintenance (60–70% of working time) with supervising associates and outside contractors and performing general management functions. The supervisor works with the Property Manager and National Facilities Director to support resident service, property performance, budgets, and capital improvements.

Requirements

High school diploma or equivalent.
At least 2 years of maintenance supervisory experience.
EPA Type II certification.
Must live within 30 miles of the assigned property.
Valid driver’s license and current automobile insurance.
Must furnish a reliable personal vehicle to fulfill the job’s functions.
Other licenses and certifications required by local, state, or federal law.
Must provide basic hand tools; these are not provided by the community.
Ability to use general maintenance equipment, including hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment, without jeopardizing the safety of oneself, associates, or residents.
Ability to diagnose problems with and repair applicable systems and areas, including major appliances; HVAC; intermediate plumbing; intermediate electrical work where no license is required; sheetrock; general carpentry; pool care if required; roofs and gutters; painting; irrigation; landscaping; fountains; foundations and sidewalks; ice and snow; golf carts; and small engines.
Ability to transport or move up to 50 pounds over variable distances.
Ability to use ladders to access heights exceeding eight to nine feet.
Ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit.
Ability to perform general maintenance and repair tasks without endangering oneself, residents, or fellow employees.
Ability to bend and/or stoop frequently to access equipment and machinery.

Nice To Haves

Experience in the multifamily industry is highly preferred.
Certified Pool Operator (CPO) certification is preferred.

Responsibilities

Perform hands-on repairs and maintenance, spending approximately 60–70% of working time on this work.
Assist the Property Manager in managing an excellent customer service program by following Peak Simply Service Standards.
Prioritize and assign service requests, monitor daily completion, follow up on outstanding requests, and assist with requests as needed.
Inspect grounds, buildings, and other community features daily to reduce liability concerns and maintain curb appeal.
Maintain a preventative maintenance program that extends asset life and minimizes future repairs; identify and implement energy-saving measures.
Manage maintenance supply inventory within budget guidelines and keep the maintenance shop organized, stocked, and compliant with safety standards and OSHA guidelines.
Maintain the hazard communications program and teach and promote safe work practices.
Participate in monthly unit inspections as required.
Assist residents with move-in and move-out processes and manage the key control program according to Peak policy.
Schedule and direct workers performing maintenance and repairs related to unit turns within budget guidelines; supervise vendors and contractors throughout the turn process.
Supervise preparation, restoration, and cleaning of vacant units for marketing.
Direct scheduled maintenance of equipment according to manufacturers’ recommendations and operating manuals.
Address resident and employee concerns and resolve issues in a timely and professional manner.
Assist with general upkeep and cleaning of the office, common areas, and model.
Maintain accurate records.
Work with the National Facilities Director to obtain bids for capital improvements.
Work with the Property Manager to maximize property performance within budget guidelines.

Benefits

Paid parental leave and one year of diapers.
15 days of PTO and 2 additional Wellbeing Days.
401(k) match.
Wellness initiatives, healthy team competitions, and reward programs through Peak’s LiveWell program.
Facilities-related leadership program.
Additional technical training.
Technical certifications available, including HVAC and CPO.
Employee Resource Groups.
Monthly renewal bonuses.
Additional rewards and recognition.
10 Year Peakiversary Trip.