Maintenance Supervisor

Avenue5 Residential, LLC•Roseville, CA

13d

About The Position

The Maintenance Supervisor is responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies and standards and applicable local, state, and federal regulations. The role administers the company risk management program and contributes to and adheres to the property budget. The supervisor works with and mentors the maintenance team, coordinates maintenance activities and service requests, supports resident satisfaction, and collaborates with property leadership, suppliers, and contractors.

Requirements

High school diploma or equivalent.
At least three years of experience in the property management industry or a directly related field.
General maintenance and carpentry skills.
Maintain a valid driver’s license, clean driving record, and current auto insurance.
Ability to read, write, and understand English.
Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
Excellent customer service and interpersonal skills, with the ability to relate to others.
Strong organizational and time-management skills.
Ability to multitask and perform basic mathematical functions.
Ability to cope with and defuse situations involving angry or difficult people.
Ability to maintain confidentiality.
Maintain a professional appearance and comply with the prescribed uniform policy.
Comply with all safety requirements.
Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

Coordinate daily maintenance tasks, including service requests and unit make-ready standards, with the maintenance team.
Review and track service requests and identify recurring maintenance issues.
Respond promptly and professionally to maintenance-related issues in accordance with Avenue5 policies and practices.
Perform repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance, as permitted by state guidelines.
Perform carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
Perform preventive maintenance involving items such as siding, painting, lighting, sprinklers, pools, golf carts, and elevators.
Ensure work order records are accurate and orders are completed promptly to company standards and residents’ satisfaction.
Inspect grounds, buildings, and common-area amenities daily to maintain safety and cleanliness and identify maintenance, repair, or replacement needs.
Oversee and assist with property emergencies, including snow and other severe weather, fires, and floods.
Communicate maintenance issues promptly to the property manager and maintenance supervisor.
Promote safety and risk management in accordance with applicable local, state, federal, and company requirements.
Help monitor response times for emergency on-call and after-hours assignments, address issues as needed, and participate in the on-call rotation as necessary.
Promote resident satisfaction through cleanliness, curb appeal, and courteous, professional interactions with current and prospective residents.
Foster positive and collaborative relationships with residents, other properties, and associated agencies.
Conduct pre-move-in and post-move-out apartment inspections and ensure timely, high-quality unit turns.
Mentor the maintenance team and promote professional conduct and appearance.
Administer the company risk management program.
Complete special projects assigned by the maintenance supervisor or property manager.
Solicit suppliers and contractors when needed and monitor their compliance with company policy.
Work with the property manager to ensure the team and property meet company, ownership, state, and federal policies and standards.
Walk the property weekly with property leadership to collaborate on property challenges and operations.
Keep maintenance costs within the property budget and provide input on expenses for future budgets.
Perform other duties as assigned by property leadership.

Benefits

Medical, dental, vision, and mental health coverage options.
Basic life insurance.
Matching 401(k) contributions.
10 paid holidays, including a community service day and the employee’s birthday.
Generous time-off plan.
Mentoring.
Professional development.
Discounts.
Tuition reimbursement.
Recognition program.