Maintenance Supervisor-Smith Ridge

Lawson•Roanoke, VA

3d•$58,035 - $66,910

About The Position

The Maintenance Supervisor supervises and schedules all maintenance needs for the property in a responsive and efficient manner, working with the maintenance team. The role includes staff leadership, work-order and preventive-maintenance oversight, property and safety inspections, expense and inventory control, customer maintenance satisfaction, and contractor coordination. The supervisor works with office staff and the Property Manager and completes reporting for the Director of Maintenance. The position may require reporting to work during inclement weather events and emergencies. The Lawson Companies describes its workplace as supportive and collaborative, with opportunities for professional growth. The role is based at Smith Ridge. The company is an equal opportunity employer and offers full-time employees a competitive package that includes medical, dental, vision, and life insurance, 401(k) options, PTO, competitive salary, and a project bonus structure.

Requirements

High school diploma or equivalent.
Minimum Type I and II CFC refrigerant certification in accordance with 40 CFR Part 82, Subpart F.
Certified Manager of Maintenance (CMM) designation, or ability to obtain it within one year.
Mechanical aptitude and at least two years of maintenance trade experience.
Obtain all applicable certifications within the first year of employment.
Good human-relations skills and ability to effectively supervise maintenance staff.
Ability to drive a golf cart.
Ability to organize and problem-solve effectively.
Ability to exercise good judgment and self-control.
Current driver's license and good driving record.
Proper transportation available for carrying out requested work promptly.
Enthusiasm, a good attitude, trustworthiness, personal integrity, and honesty.
Availability to report to work during inclement weather events and emergencies.
Ability to bend, kneel, stretch, climb stairs and ladders, squat, lift up to 60 pounds, and occasionally run and lift over 60 pounds.

Responsibilities

Hire, train, develop, and supervise support staff as needed to ensure key responsibilities are completed.
Maintain open communication with office staff.
Complete reporting to the Director of Maintenance in a timely manner.
Manage service requests and ensure work requests are completed within 24 hours.
Turn and renovate vacant units promptly to minimize vacancy loss.
Accurately enter and close work-order tickets.
Manage preventive maintenance and ensure procedures are followed.
Inspect grounds daily for deterioration, damage, and cleanliness.
Submit recommendations for major improvements and expenditures.
Ensure service, storage, and maintenance areas are clean, well maintained, and well lit.
Ensure compliance with standard safety programs and procedures and applicable regulations.
Manage property curb appeal.
Assist the Property Manager with keeping purchases within budget guidelines.
Support customer maintenance satisfaction.
Recommend supplies to purchase and assist with processing invoices and purchase orders promptly.
Maintain general knowledge of contracts and suppliers, including their service schedules and supply availability.
Coordinate contractor services and inspect completed work for proper performance.
Recommend and develop contractor work specifications to ensure the property is not overcharged.
Perform other duties as assigned.