Maintenance Supervisor

GRE Management • Renton, WA

10d

About The Position

The Maintenance Supervisor is responsible for the overall appearance and proper physical operation of the community. This is a working supervisory role that combines direct maintenance and repair work with oversight of maintenance staff, vendors, service requests, and budget-related maintenance activities. The position supports the repair and upkeep of buildings, grounds, mechanical, plumbing, HVAC, electrical, and electronic systems in a residential setting, where strong communication and customer service are essential.

The supervisor selects, trains, supervises, and evaluates maintenance team members; coordinates vendor selection and work; reviews bids, contracts, and completed work; and manages maintenance workflows and related expenses in coordination with the Community Director. The role also supports make-ready work, landscaping and curb appeal, safety monitoring, property inspections, maintenance inventory, and other community needs. The position is full-time, non-exempt, and may require overtime, weekend and holiday work, on-call coverage, and travel.

Requirements

• Minimum of 2 years of apartment maintenance experience.
• Experience completing work orders and preparing make-ready apartments.
• Working knowledge of maintenance tools needed to perform the job duties.
• Excellent customer service skills.
• Valid driver's license if required to operate a licensed motor vehicle to perform required job duties.
• Ability to perform heavy physical work, including frequent lifting up to 40 pounds and pushing or pulling up to 50 pounds.
• Ability to maintain a regular schedule and provide reliable, punctual attendance.

Responsibilities

• Oversee vendors contracted to work on or provide services for the community, maintain positive vendor relationships, review bids and contracts, monitor work in progress, and inspect completed work against specifications and applicable standards.
• Select, train, supervise, and evaluate maintenance team members.
• Develop work specifications and obtain and evaluate vendor bids with the Community Director; select vendors and assign vendor work during the Turn process in accordance with corporate standards.
• Manage maintenance-related budget areas, understand expense coding and monthly expenses, and consult the Community Director about purchase or contracting authority and potential budget overruns.
• Manage service-request workflows and other tasks; assign work, provide office staff with information needed to respond to residents, review daily work documentation, and assess staff performance and service-request outcomes.
• Ensure responsibilities are completed within established timelines and maintain reliable, punctual attendance; report tardiness, attendance, and disciplinary issues to the immediate supervisor.
• Follow company Business Continuity Plan guidelines and ensure maintenance technician and renovation/make-ready duties are maintained.
• Maintain landscaping and curb appeal, including weeding, trash pickup, and touch-up painting of curbs, fencing, common-area walls, and hallways.
• Monitor the property for potential risks such as inoperative lights, tripping hazards, parking-lot potholes, loose siding, and trash near the compactor.
• Check fire extinguishers for service-date compliance, update safety logs, and establish a plan to address missing items.
• Assist with make-ready work for vacant residences, including at sister properties as needed; clean and inventory the maintenance shop and clean carports.
• Clean windows, replace window screens, inspect exterior patios, and pressure wash curbs and buildings and remove moss as needed.
• Assist with rent-check collation as instructed by the Community Director or RPM and provide additional community outreach support.
• Perform other duties and special projects as assigned.
• Work overtime, weekends, and non-traditional holidays as required; provide on-call assistance and support staffing deficiencies on-site as needed; travel as required.

Benefits

• Mobile phone allowance eligibility is determined by company guidelines in the Employee Handbook; the position is categorized as Tier 1, Tier 2, or Not Eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed