Maintenance Supervisor

DTN Management • Troy, MI

7d

About The Position

The Maintenance Supervisor leads the maintenance team to exceed customer expectations while preserving community assets. The role includes preventive maintenance, budget management, contract negotiation, team training, oversight of building systems and resident work orders, maintaining curb appeal, and preparing homes for new move-ins. The position reports to the Property Manager.

Requirements

• High school diploma or equivalent work experience.
• At least 4 years of experience as a maintenance repair technician or building contractor, and/or a trade school certificate of completion.
• Expertise repairing apartment building systems and performing maintenance, including plumbing, electrical, carpentry, and HVAC.
• HVAC knowledge and Universal EPA certification.
• Positive attitude and effective verbal and written communication skills for professional interaction with residents, coworkers, supervisors, and vendors.
• Reliable transportation to get to work and conduct job responsibilities.
• Ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds consistently.
• Ability to work a flexible schedule any day of the week.
• Basic maintenance tools.
• Ability to read and interpret directions, manuals, instructions, and company documents.
• Ability to write routine reports and correspondence.
• Ability to use electronic devices, including tablets and computers.
• Proficiency with industry software platforms, including Microsoft 365 tools.

Nice To Haves

• Previous supervisory experience.

Responsibilities

• Lead, plan, and direct the activities of the maintenance team.
• Hire, train, evaluate, and appropriately discipline direct reports.
• Recommend property needs, including capital replacements, deferred maintenance, system needs, and service-department improvements related to customer service.
• Schedule repairs, move-in turnover, and capital projects according to the annual operating budget and property needs.
• Plan and execute daily, weekly, and monthly strategies for customer service, work order completion, capital replacements, preventive maintenance, and site inspections, while maintaining accurate records.
• Perform resident work orders daily.
• Maintain property grounds through daily inspection, cleaning, maintenance, seasonal snow removal, and preventive care.
• Perform daily seasonal pool and spa inspections to check water chemistry and cleanliness and identify needed repairs or improvements.
• Maintain an organized, clean, and safe work area.
• Comply with site safety and hazardous communication standards.
• Service and maintain building systems and components, including electrical, plumbing, carpentry, drywall, and appliances.
• Perform regular site inspections to ensure service quality, asset upkeep, and compliance with DTN property-maintenance standards.
• Follow local, state, and federal Fair Housing guidelines.
• Maintain confidentiality of coworkers, management, owners, past and current residents, vendors, and outside contacts.
• Respond to after-hours emergency calls and work orders as part of a rotation schedule.

Benefits

• Health, vision, and dental coverage.
• Competitive 401(k) package.
• Paid time off and paid holidays.
• Eight hours of paid annual volunteer time.
• Education reimbursement.
• Mileage reimbursement.
• Rental discount at select DTN properties.
• Ongoing training, mentorship, and job shadowing.
• Growth opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED